AI-First Product Manager
About the job
- At least 4 years of experience as a Product Manager or in a similar role in consulting, agency, or client-facing environments and cross-functional teams with Engineering and Design.
- Strong experience leading product discovery and delivery simultaneously.
- Excellent written and verbal communication skills.
- Comfort operating in ambiguous, fast-changing contexts.
- Hands-on experience using AI tools in day-to-day work.
- Familiarity with modern AI product patterns, including retrieval-augmented generation systems.
- Ability to collaborate effectively with engineers on AI-related initiatives.
- Strong technical curiosity, even without being an engineer.
- Confidence facilitating conversations with senior stakeholders.
- Pragmatic, outcome-focused decision-making.
- Ability to balance client needs, delivery constraints, and business realities.
- Comfort giving and receiving candid feedback.
- Partner with clients to understand business problems and translate them into clear product opportunities.
- Lead discovery workshops, stakeholder interviews, and alignment sessions.
- Define product goals, success metrics, and outcomes, not just features.
- Evaluate trade-offs and make informed recommendations in uncertain environments.
- Own and manage the product backlog, including prioritization, refinement, and roadmap planning.
- Collaborate closely with Engineering and Design to deliver high-quality solutions.
- Ensure clarity of requirements, acceptance criteria, and scope.
- Proactively manage risks, dependencies, and changing priorities.
- Act as a trusted advisor to client stakeholders, including Director- and VP-level stakeholders.
- Communicate clearly and confidently about progress, risks, and trade-offs.
- Help clients understand the rationale behind product decisions.
- Represent TribalScale’s product and delivery maturity in every engagement.
- Actively use AI tools such as large language models to improve personal effectiveness, including drafting and refining product documentation, synthesizing research and stakeholder inputs, and supporting analysis, planning, and decision-making.
- Continuously explore and adopt AI-enabled workflows for product management and delivery.
- Collaborate with Engineering and Design to shape AI-powered product experiences.
- Understand retrieval-augmented generation patterns; how large language model-based systems are designed, scoped, and evaluated; and considerations including data sources, grounding, hallucinations, latency, and cost.
- Help define requirements, constraints, and success criteria for AI features.
- Translate AI capabilities and limitations into clear, practical guidance for clients.
- Experience delivering AI or data-driven products.
- Background in enterprise, regulated, or complex domains.
- Experience mentoring junior Product Managers or shaping Product Management practices.
- Familiarity with Agile or Lean product delivery frameworks.
About the company
TribalScale helps large organizations navigate the digital era by applying Agile methods to transform teams, build digital products, and incubate new ventures. Its work includes redesigning and modernizing OTT offerings for media clients so users can access breaking news and other content through digital channels. The company combines consulting, product development, and partnerships to enable enterprise-wide change—from process improvements and brand development to backend support. What sets TribalScale apart is its collaborative approach: it provides strategic guidance, mentorship, and access to a network of technology partners to accelerate delivery and growth, rather than just advice or one-off projects. The goal is to help enterprises grow their digital capabilities, launch successful products, and create/scale disruptive ideas in ways that align with their business objectives.
Company Size
11-50
Company Stage
N/A
Total Funding
$2.6M
Headquarters
Toronto, Canada
Founded
2015
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Simplify's Take
What believers are saying
- July 2026 Leo Giel hire targets banks, lenders, and asset managers buying AI now.
- McCain Foods work shows measurable operations wins: higher throughput and less downtime.
- FinScale launched in 2026, giving TribalScale cheaper lead generation and category visibility.
What critics are saying
- Indeed reviews updated September 2026 cite massive quarterly layoffs and few new projects.
- Accenture and IBM Consulting outspend TribalScale, crushing smaller firms in enterprise AI transformation deals.
- If BFSI demand stalls, TribalScale’s niche consulting model faces rapid commoditization by 2027.
What makes TribalScale unique
- TribalScale’s July 2026 BFSI hire signals a focused enterprise-AI vertical, not generic consulting.
- Its client work spans McCain Foods, finance, and agentic platforms, showing delivery breadth.
- FinScale and Senso AI partnerships package thought leadership with implementation and productized AI.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Mental Health Support
- Professional Development Budget
- Hybrid Work Options