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ASM Global

Operates and manages venues worldwide

Catering & Special Events Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$75k - $80k /yr

About the Job

Requirements

  • Able to demonstrate flexibility and quickly adapt to changes.
  • Ability to work independently and collaboratively as part of a team.
  • Ability to work in a fast-paced environment.
  • Bachelor’s degree required; a Hospitality Management degree is preferred.
  • Three to six years of management experience in catering, banquets, events, or hospitality.
  • Excellent communication, leadership, delegation, and organizational skills, with strong attention to detail.
  • Proficiency in computer applications; experience with Microsoft Office Suite, Adobe Photoshop, Tripleseat, Social Tables or Prismm, Canva, Figma, and scheduling software or applications is preferred.
  • Ability to manage multiple events and priorities in a fast-paced environment.
  • Familiarity with P&L reporting and financial management practices.
  • Commitment to exceeding guest expectations.
  • Extensive knowledge of upscale food and beverage preparation and ingredients, banquet service standards, client and guest relations, and professional etiquette.
  • Knowledge of fine-dining table settings and service, synchronized service, service equipment, and printed menu design.
  • Proven experience managing high-end catering, hospitality, or special events with corporate and social clientele.
  • General knowledge of competitive markets.
  • Willingness to work extended hours and flexible shifts, including mornings, nights, weekends, and holidays.
  • Follow safe work habits, safety policies, procedures, and regulations, and complete company-wide and job-specific safety training.

Responsibilities

  • Serve as the primary client contact throughout event planning and execution.
  • Collaborate with the Event Sales team to ensure accurate and successful event execution.
  • Manage event logistics, including timelines, floor plans, menus, staffing, rentals, and vendor coordination.
  • Lead food and beverage planning with clients, including menu development, tastings, and service-style coordination.
  • Attend weekly event and hospitality leadership meetings.
  • Partner with Culinary, Operations, Engineering, IT, Security, Cleaning, and Loading Dock teams to ensure seamless execution.
  • Oversee event load-in, operations, and load-out, including leading pre-event meetings.
  • Manage ordering and inventory of event equipment, smallwares, disposables, food, and beverages.
  • Coordinate preferred vendors and collect required insurance and compliance documentation.
  • Maintain high service standards, anticipate client needs, and deliver guest experiences.
  • Support financial reporting, including event P&Ls, projected sales, and post-event recaps.
  • Assist with interviewing, onboarding, training, and retention of catering team members.
  • Develop and implement standard operating procedures to improve operational efficiency and service consistency.
  • Partner with Operations and Engineering to maintain event spaces and venue standards.
  • Monitor hospitality and event trends to support new event experiences, service styles, and menu offerings.
  • Ensure adherence to health, safety, and cleanliness standards.
  • Supervise and direct catering event staff to ensure successful event execution.
  • Conduct performance coaching, provide ongoing feedback, and support professional development for team members.
  • Create and manage staffing schedules and event assignments to ensure appropriate coverage and operational efficiency.
  • Enforce company policies, service standards, safety procedures, and performance expectations, addressing employee-relations issues as needed.
  • Lead pre-event briefings and post-event reviews, providing direction, accountability, and continuous-improvement opportunities for the event team.
  • Complete company and venue safety and general compliance training.
  • Adhere to Legends Global and venue policies.
  • Work non-traditional hours, including nights, weekends, and holidays.

Desired Qualifications

  • Experience using Microsoft Office Suite, Adobe Photoshop, Tripleseat, Social Tables or Prismm, Canva, Figma, and scheduling software or applications.
  • A Hospitality Management degree.

About the Company

ASM Global

Operates and manages venues worldwide

ASM Global runs a global network of venues such as stadiums, convention centers, and theaters and provides end-to-end venue management services for owners. Its work covers daily operations, staffing, event booking, and marketing, supported by a fully integrated marketing platform that aims to boost revenue and improve attendee experiences. The company earns fees from managing venues and may share in profits from hosted events. Its client base includes municipalities, universities, and private venue owners, and its portfolio handles more than 20,000 events each year. What sets ASM Global apart is its large, worldwide footprint and the combination of two major industry players, creating a broad network and scalable operations, plus a centralized marketing platform that helps owners maximize event revenue. The company’s goal is to help venue owners operate successful, high-attendance events while growing revenue and expanding its global presence.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Los Angeles, CA
Founded
2019

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