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speakit

Digital dictation and speech recognition solutions

Dutch Technical Support Specialist

Customer SupportConfirmed live in the last 24 hours
Full-timeLisbon, Portugal

About the Job

Requirements

  • Native Dutch and fluent English at B2 level.
  • Previous experience in technical support or IT helpdesk.
  • EU citizenship or a valid work permit for Portugal.

Responsibilities

  • Troubleshoot and resolve technical issues for clients promptly.
  • Manage requests, bugs, and troubleshooting cases via phone and email.
  • Collaborate closely with engineering teams to provide reports and support product improvements.
  • Train clients on product functionalities and technical tools.

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
United Kingdom
Founded
1990

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