Sales Automation & Support Analyst
Plansee Group
Sales Automation & Support Analyst
Plansee Group
Manufactures refractory metal components for industries
Notre force ? Nos collaborateurs répartis dans 50 pays à travers le monde travaillent avec passion pour développer des applications de haute technologie avec nos métaux robustes : le tungstène et le molybdène.
Notre site CERATIZIT de Mamer est le siège du groupe CERATIZIT et accueille la production, les ventes et la R&D pour les solutions en carbure cémenté, ainsi que de nombreuses fonctions administratives, le tout dans un environnement de travail dynamique et international.
Rejoignez une équipe motivée qui allie les atouts locaux de Mamer, au Luxembourg, à l'expertise et aux valeurs mondiales du groupe Plansee.
We are seeking a motivated young university graduate to join our Private Label division in Luxembourg. This role focuses on optimizing and automating business processes and supporting our sales team. The ideal candidate will play a key role in identifying automation opportunities, developing Copilot agents, and driving digital transformation within our B2B workflows.
Identify automation opportunities across B2B workflows (sales, reporting, CRM, etc.).
Collaborate with business units to gather requirements and translate them into Copilot use cases.
Develop and deploy Copilot agents tailored to internal business processes.
Train internal teams on Copilot usage and best practices.
Monitor and optimize agent performance using feedback and analytics.
You have a Bachelor or Master degree in Business, Computer Science or Data Science
You have a first experience in projects including generative AI, Microsoft Power Platform / Copilot Studio, Python or low-code/no code
Being strong analytical thinking and problem solving
Ability to understand B2B processes and identify automation opportunities
Speaking English and German, French will be an asset
Attractive work conditions (insurance, company restaurant, flexible working time, free parking…)
Responsible work, a dynamic team and an excellent working atmosphere
A thrilling job in an internationally active company
Intensive initial training and ongoing development fostering internal mobility
Manufactures refractory metal components for industries
Plansee manufactures components from refractory metals—molybdenum and tungsten—and composite materials to meet demands where traditional metals fail. Its products enable high-performance parts for sectors such as consumer electronics, automotive, medical technology, and aerospace. The company works with customers as an innovation partner, collaborating to develop sustainable, forward-looking solutions and turn engineering ideas into durable, precision components. Plansee differentiates itself by its focus on refractory metals, extensive global production footprint (12 sites across 28 countries), and a collaborative approach that blends material science with customer needs to push the limits of what is technically possible. Its goal is to power progress by delivering materials that improve efficiency, safety, and quality of life while supporting ongoing innovation in high-tech industries.
Explore more opportunities at Plansee Group