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Cenna Systems

Agent-powered IT service automation platform

Founding Engineer - AI

Full-Time
No salary listed
Mid
Hyderabad, Telangana, India
In Person
Software EngineeringAI Application Engineering

About the job

Requirements
  • The candidate must have 3–5 years of experience in software engineering, including at least 1–2 years focused on artificial intelligence, machine learning, or large language model applications.
  • The candidate must have strong programming skills in Python.
  • The candidate must have hands-on experience with agent frameworks such as LangChain, LangGraph, CrewAI, AutoGen, Haystack, or similar frameworks.
  • The candidate must have experience building applications with large language model application programming interfaces, including OpenAI, Anthropic, Azure OpenAI, or open-source models.
  • The candidate must understand prompt engineering, chain-of-thought reasoning, and tool-use patterns.
  • The candidate must be familiar with retrieval-augmented generation architectures, vector databases, and embedding models.
  • The candidate must be able to debug complex artificial intelligence systems and iterate based on real-world failures.
  • The candidate must have strong communication skills and be able to work cross-functionally.
Responsibilities
  • Build the agentic services platform from zero to one.
  • Own backend architecture from initial concept through production deployment and enterprise scale.
  • Design and build multi-agent systems that orchestrate complex business process automation.
  • Work with agent frameworks such as LangChain, LangGraph, CrewAI, AutoGen, or similar frameworks to build reliable, production-grade agentic workflows.
  • Implement and optimize large-language-model-powered reasoning, planning, and tool-use capabilities.
  • Build retrieval-augmented generation pipelines and knowledge retrieval systems to ground agents in enterprise context.
  • Fine-tune and evaluate Small Language Models for domain-specific tasks.
  • Develop prompt engineering strategies and evaluation frameworks for agent reliability.
  • Collaborate with integration engineers to connect agents with enterprise systems.
  • Debug and improve agent behavior based on production feedback and failure analysis.
Desired Qualifications
  • Experience fine-tuning large language models or training custom models using methods such as LoRA or PEFT.
  • Familiarity with browser/computer-use agents and user-interface automation.
  • Experience with machine-learning infrastructure, including model serving, graphics processing unit optimization, and inference at scale.
  • A background in reinforcement learning or decision-making systems.
  • An understanding of enterprise information technology, information technology service management, or business process automation.
  • Startup experience or comfort working in fast-paced, ambiguous environments.

About the company

Cenna is an enterprise IT automation platform that unifies IT service management and IT operations through agent-powered automation and real-time orchestration. It replaces ticket-based workflows with autonomous agents that perform tasks across infrastructure, security, and compliance, and it provides end-to-end automation plus real-time performance insights. The platform uses lightweight multi-agent systems and domain-specific language models to learn from interactions and build an evolving organizational knowledge graph, supporting containerized deployment and security tool integrations. Its goal is to help enterprise IT teams operate more efficiently by automating manual tasks and delivering proactive visibility for IT service delivery.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

San Francisco, California

Founded

2025

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Simplify's Take

What believers are saying

  • September 2026 site claims SOC 2 Type II and trust-center controls.
  • AWS Marketplace exposure in 2026 expands enterprise distribution and procurement credibility.
  • The company targets IT, HR, legal, and support, widening revenue per customer.

What critics are saying

  • Cenna launched in 2025, so product-market fit remains unproven versus ServiceNow.
  • LinkedIn hiring for founding engineers in Hyderabad signals a tiny, still-building team.
  • If enterprises reject vendor-run agents, Cenna becomes a feature inside incumbents.

What makes Cenna Systems unique

  • 2026 site sells prebuilt agentic apps running inside customer cloud accounts.
  • Cenna records every agent action and offers SSO, budgets, and audit logs.
  • AWS Marketplace listing touts browser agents, knowledge graph, and containerized deployment.

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