Hersha Hospitality Management

Manages hotels and investments for owners

Mini Bar Attendant

Hotel Guest ServicesConfirmed live in the last 24 hours

Full-timePalm Beach, FL, USANo salary listedIn-person

About the Job

Requirements

The role requires organization, flexibility, and a problem-solving approach to duties.
The role requires mobility over significant distances within the property.
The employee must be able to communicate in English.
The employee must be able to stand for extended periods, walk, push, lift up to 25 pounds, bend and reach, and stoop, kneel, or crouch.
The employee must be able to push and pull a 60-pound motorized cart.

Responsibilities

Inventory all guest mini-bars daily and post the appropriate charges to the room before guest departure.
Clean mini-bars regularly.
Inspect equipment and inform Engineering Staff when repairs are needed.
Maintain a fully stocked inventory of all mini-bar items.
Stock the mini-bar cart with necessary items to complete rounds.
Comply with attendance rules and be available to work regularly.
Perform other job-related duties as assigned.
Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits and use required safety equipment.
Ensure overall guest satisfaction.
Work a variable schedule that may include holidays and weekends.

Overview

Opportunity: Mini-Bar Attendant

Provide guests with a fully-stocked and well-maintained mini-bar on a consistent basis throughout their stay, while servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards.

Essential Functions

Inventory all guest mini-bars on a daily basis and post the appropriate charges to the room prior to guest departure.
Clean the mini-bars on a regular basis.
Inspect all equipment and ensure excellent working condition. If repairs are needed, inform the Engineering Staff.
Maintain a fully stocked inventory of all mini-bar items.
Stock the mini-bar cart with necessary items in order to complete rounds
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM’s EarthView program .
Practice safe work habits and use required safety equipment.
Ensure overall guest satisfaction.

Position Requirements

Requires organization and flexibility and a problem solving approach to all duties.
Ability to be mobile for significant distances within building on the property.
Must have the ability to communicate in English.

Work Environment and Context

Work schedule varies and may include working on holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
Ability to push/pull 60 lb motorized cart.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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About the Company

Hersha Hospitality Management

Manages hotels and investments for owners

HHM Hospitality Management (HHM) runs and oversees hotels for owners and investors across the United States. It provides hotel management and investment services, handling day-to-day operations, sales, marketing, and financial performance to improve profitability. The main product is the management of hotel properties on behalf of owners, with revenue coming from management fees, shared incentives based on performance, and returns from investments. HHM differentiates itself through deep industry experience, a strong leadership team, and a broad U.S. portfolio that serves both business and leisure travelers, plus a commitment to community engagement and sustainability. The company’s goal is to help property owners maximize efficiency and profitability while delivering quality guest experiences and contributing to local communities.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Philadelphia, PA
Founded: 2006

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