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JP Morgan Chase

Runs a consumer bank and an investment bank

Wealth Management - Business Process and Solutions Associate, Controls

Internal Audit & ControlsConfirmed live in the last 24 hours
Full-timeManila, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • A bachelor’s degree or equivalent practical experience is required.
  • Five to seven years of experience in process, controls, risk, compliance, audit, or a related discipline is required.
  • Demonstrated knowledge of control frameworks and control lifecycle practices, including design, documentation, testing, and remediation, is required.
  • Experience translating regulatory or policy requirements into implementable process and control changes is required.
  • Strong analytical skills are required, including the ability to define metrics and interpret data to inform risk and control decisions.
  • Experience creating clear documentation for processes, controls, and governance routines is required.
  • Demonstrated project delivery capability is required, including scope definition, planning, issue and risk tracking, and stakeholder management.
  • Strong written and verbal communication skills are required, including the ability to present complex topics clearly to varied audiences.
  • The ability to manage competing priorities and drive timely resolution of risks, issues, and decisions is required.
  • High attention to detail and a consistent approach to quality and control standards are required.

Responsibilities

  • Translate regulatory and risk requirements into clear, actionable process and control enhancements.
  • Support the design and adaptation of preventive and detective control solutions to address evolving risk themes.
  • Maintain process and control documentation, including control descriptions, ownership, evidence standards, and escalation paths.
  • Partner with stakeholders across Europe, the Middle East and Africa, and Asia to align on requirements, changes, and communications.
  • Perform business impact analysis to support management decision-making, including identifying impacted processes, risks, controls, and stakeholders.
  • Define and document roles and responsibilities for initiatives, including governance, handoffs, and accountability.
  • Create and manage implementation plans, including scope, milestones, dependencies, and change control.
  • Coordinate testing and validation activities, document results, and support timely remediation of identified gaps.
  • Track and report initiative status, risks, issues, and decisions through agreed governance forums.
  • Support ongoing risk assessments, including issue identification, escalation, root cause analysis, and remediation tracking.
  • Help design, document, and continuously improve control solutions in response to regulatory expectations and risk landscapes.
  • Collaborate with client-facing and operational partners to translate requirements into scalable processes, clear controls, and measurable outcomes; use analytics, automation, and project discipline to support consistent execution across regions.

Desired Qualifications

  • Experience supporting multi-region stakeholders and navigating differing regulatory expectations across jurisdictions is preferred.
  • Experience with process improvement methods such as Lean or Six Sigma, or structured problem-solving approaches, is preferred.
  • Experience using analytics, automation, or workflow tools to improve control execution and monitoring is preferred.
  • Experience building dashboards or reporting for control performance, issues, and remediation is preferred.
  • Familiarity with risk assessment practices, including root cause analysis and control effectiveness evaluation, is preferred.
  • A project management certification such as PRINCE2 or PMP, or equivalent delivery experience, is preferred.
  • Experience partnering with client-facing and operations teams to implement control changes with minimal disruption is preferred.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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