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Ideal Dental

Dental Office Manager

Clinical Support & Patient AdministrationUpdated on Nov 14
Full-timePlano, TX, USA

About the Job

Requirements

  • A minimum of 2 years of management experience is required; dental experience is preferred.
  • A high school diploma or equivalent is required.
  • Strong communication and customer service skills are required for interacting effectively with patients and team members.
  • Leadership ability is required to lead by example and motivate the team.
  • The candidate must be able to connect with and serve guests, ensuring they feel valued and well cared for.
  • The candidate must be able to multitask and stay organized and focused in a fast-paced environment.
  • A positive attitude is required to create a friendly and inviting atmosphere for patients and staff.

Responsibilities

  • Oversee all day-to-day office activities, including patient flow and team coordination, to ensure smooth operations.
  • Address and resolve patient service issues to ensure positive guest experiences.
  • Lead, mentor, and support the dental team, provide professional development opportunities, and help the team work collaboratively toward office goals.
  • Build and maintain a supportive and engaging work environment aligned with company culture.
  • Create and manage staff schedules to balance office needs and team availability and ensure adequate coverage and productivity.
  • Review and verify patient accounts for accuracy, including billing and records.
  • Present treatment options clearly and compassionately, help patients overcome financial barriers, and support informed decisions.
  • Complete daily and monthly reports and analyze key metrics to improve office efficiency and growth.
  • Take on additional duties as required to support office needs.
  • Travel to newly acquired DeNovo offices as needed to support their integration and operations.

Desired Qualifications

  • Dental experience is preferred.

About the Company

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