WTW

Global risk management, insurance brokerage, consulting

Administrative Assistant

Claims AdjudicationConfirmed live in the last 24 hours

Full-timeRio de Janeiro, State of Rio de Janeiro, BrazilNo salary listedIn-person

About the Job

Requirements

Complete secondary education.
Knowledge of Microsoft Office, especially Excel, for preparing, updating, and controlling spreadsheets.
Organization and document-management ability to control pending items, records, and deadlines.
Ability to track administrative processes, update information in systems, and maintain internal controls.
Oral and written communication skills for contact with insured parties, insurers, adjusters, and others involved in claims processes.
Ability to handle a volume of documents and multiple processes simultaneously with attention to detail.
Ability to follow up on pending items and request status updates through completion.
Ability to use corporate systems and enter information.
Ability to prioritize and work with deadlines and simultaneous demands.
Applicants must meet the posting's PCD-exclusive eligibility condition.

Responsibilities

Receive claim notices.
Register and open claim files in the system.
Notify insurers of claim reports.
Manage documents requested by insurers concerning claims.
Manage documents submitted by insured parties concerning claims.
Check and control documents provided by insured parties and forward them to insurer representatives.
Consult insurance policies.
Request status updates on claims from insurers and adjusters.
Track the progress of claims.
Prepare claims spreadsheets.
Perform administrative work.

Desired Qualifications

Currently pursuing higher education in Administration, Insurance Management, Management Processes, or a related area.
Basic knowledge of insurance policies, insurance, and claims processes.
Previous experience at an insurance brokerage, insurer, claims adjustment company, or in administrative work related to insurance.

Recebimento de Avisos de sinistros;
Cadastramento / Abertura dos processos de sinistro em sistema;
Comunicações de avisos de sinistro às seguradoras;
Gestão de documentos solicitados pela Seguradora; referentes aos sinistros ocorridos;
Gestão de documentos encaminhados pelos Segurados; referente aos sinistros ocorridos;
Aferição e controle de documentos atendidos pelo Segurado, e encaminhamento aos representantes da Seguradora;
Consulta apólice;
Cobranças de status de processos às Seguradoras/Reguladores;
Acompanhamento do andamento dos processos de sinistros;
Elaboração de planilhas de sinistros, e
Trabalhos administrativos.

Vaga exclusiva PCD;
Ensino médio completo; ensino superior cursando em Administração, Gestão de Seguros, Processos Gerenciais ou áreas correlatas será considerado diferencial.
Conhecimento do Pacote Office, especialmente Excel, para elaboração, atualização e controle de planilhas.
Boa capacidade de organização e gestão de documentos, garantindo controle de pendências, registros e prazos.
Habilidade para acompanhamento de processos administrativos, atualização de informações em sistemas e controles internos.
Boa comunicação oral e escrita para contato com segurados, seguradoras, reguladores e demais envolvidos nos processos de sinistros.
Perfil organizado, responsável e atento aos detalhes, com capacidade de lidar com volume de documentos e diferentes processos simultaneamente.
Capacidade de realizar follow-ups e cobranças de status, acompanhando pendências até sua conclusão.
Facilidade para utilização de sistemas corporativos e cadastramento de informações.
Senso de prioridade e capacidade de trabalhar com prazos e demandas simultâneas.
Conhecimento básico sobre apólices, seguros e processos de sinistros será considerado diferencial.
Experiência anterior em corretora de seguros, seguradora, reguladora de sinistros ou atividades administrativas relacionadas a seguros será considerada diferencial.

Oportunidade igual a todos

TBD

About the Company

WTW

Global risk management, insurance brokerage, consulting

Willis Towers Watson provides risk management, advisory, and brokerage services to organizations worldwide. Its two segments are Risk & Broking, which identifies, quantifies, and places insurance coverage, and Health, Wealth & Career, which offers consulting, technology, and administration for health benefits, retirement plans, and talent programs. The company blends advisory services, technology platforms, and brokerage capabilities to deliver integrated risk and people solutions rather than relying on a single service line. Its goal is to help clients turn risk into a path for growth by aligning risk management with health, retirement, and talent strategies to support organizational success.

Company size: 10,001+
Company stage: IPO
Headquarters: London, United Kingdom
Founded: 1828

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