Junior Business Analyst

Your Role

As a Junior Business Analyst with Capgemini, you will support the analysis and documentation of business needs for digital and content-focused initiatives. You will help maintain accurate requirements and CMS content, track activities in Jira, and work closely with colleagues to ensure high-quality and timely delivery.

In this role you will:

• Support the collection, clarification, and documentation of business requirements.
• Assist in preparing user stories, acceptance criteria, process notes, and functional documentation.
• Perform CMS content updates and quality checks in line with agreed standards.
• Review content and documentation for accuracy, consistency, and completeness.
• Create meeting notes, action lists, and concise project updates.
• Maintain requirements, tasks, and follow-up actions in Jira.
• Support backlog refinement and requirement traceability activities.
• Coordinate with business, content, development, and testing colleagues.
• Escalate unclear requirements, risks, or inconsistencies in a timely manner.
• Contribute to continuous improvement of templates, documentation, and working practices.

Your Profile

• Initial professional experience in business analysis, content operations, project support, or a related area.
• Strong attention to detail and commitment to producing accurate work.
• Practical exposure to CMS content work or digital-content administration.
• Ability to organize information and produce clear, structured documentation.
• Familiarity with Jira or a comparable task-management tool.
• Good written English and the ability to communicate clearly in an international environment.
• Strong work ethic, reliability, and ownership of assigned tasks.
• Curiosity and willingness to learn business analysis methods and digital-delivery practices.
• Ability to manage priorities and meet deadlines with appropriate guidance.
• Collaborative, proactive, and service-oriented approach.

Nice to have

• Exposure to Drupal or another enterprise CMS.
• Basic understanding of Agile delivery and user stories.
• Experience supporting web or digital projects.
• Knowledge of content-quality or accessibility principles.

What you will love about working here

• Scale & Impact: Contribute to complex transformation initiatives across diverse industries 
• Learning & Development: Benefit from a dedicated Business Analysis Curriculum, personalized digital learning paths, and certification programs  
• Flexibility & Balance: Benefit from hybrid working policies that allow you to manage your time and work location effectively.