Full-Time

Senior Flight Controls & Guidance, Navigation and Control Engineer

Unmanned Aircraft Systems

TSC

TSC

201-500 employees

Global CX agency building customer journeys

No salary listed

Arlington, VA, USA

In Person

Travel up to 40% may be required; travel may vary with home-basing location.

Category
Aerospace Engineering (1)
Required Skills
Risk Management
Data Analysis
Requirements
  • BS degree in Mechanical, Electrical, Computer, Aerospace, Controls engineering or other relevant discipline, plus a minimum five years of direct experience with fixed wing Unmanned Aircraft System Flight Controls and Guidance, Navigation, and Control implementation.
  • US Citizenship and the ability to obtain and maintain a Department of Defense Security Clearance.
  • Demonstrated experience in technical project teams, managing risk, and the pace to reach viable technical solutions.
  • Practical experience with development or operational improvement of fixed wing UAS technology.
  • Hands-on experience in software development for flight controls and in guidance, navigation and control for fixed wing systems.
  • Ability to comprehend automation challenges or gaps, and guide solutions-based collaborations.
  • Ability to execute operations of hardware-in-the-loop simulators, conducting testing and troubleshooting of hardware/software interfaces, and familiarity with software configuration management tools, version control systems, defect tracking tools, and workflows with peer review required.
  • Ability to lead, manage, or individually contribute and execute tasks assigned.
Responsibilities
  • Serving as the lead singular focal point for flight control automation, translating information at both the technical level and overall business use case, while leading and executing multiple parallel technological initiatives at any given time.
  • Hiring, developing, supervising, managing and executing within a technical team focused on Flight Controls and GNC Automation encompassing multiple fixed wing platforms.
  • Key cross functional stakeholder for the execution of experimental learning experiences in a Hardware-in-the-Loop/Software-in-the-Loop, ground and flight test.
  • Lead, manage or conduct various types of data analysis in support of time sensitive developmental or operational efforts, funneling documented results back into risk management and safety workflows for additional review, procedural or safety bulletins, product support and future technological development projects.
  • Lead, manage, or support the development, planning or execution for a variety of test related activities required for internal and customer driven projects, processes, or gate reviews.
Desired Qualifications
  • The ideal candidate has more than ten years of directly relevant experience in the Required Qualifications and thrives working amongst a team with other highly technical engineers and business-oriented innovators.

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify's Take

What believers are saying

  • Zaion partnership boosts AI voice automation for enterprise clients.
  • Serves blue-chip clients like BNP Paribas, Nestlé, and Orange.
  • Sitel Group membership accesses 75,000-person global CX platform.

What critics are saying

  • Foundever rebrand erases TSC identity in 3-6 months.
  • Qualtrics XM3 automates journey mapping 40% faster by March 2026.
  • GPT-5 no-code tools capture 30% market by February 2026.

What makes TSC unique

  • TSC excels in chatbot deployments for Parc Astérix and Ramsay Santé.
  • TSC partners with Zaion for AI callbots serving Accor and Citroën.
  • TSC leads in Social Media Intelligence and Visual IVR expertise.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement