Omya

Senior Specialist Collection - Dunning and Dispute Management

Accounts Payable/ReceivableUpdated on Nov 12

Full-timeBarcelona, SpainNo salary listed

About the Job

Requirements

1–2 years of experience in accounts receivable or a finance-related position, such as cash allocation, cash collection, or dispute management.
Experience with automation of the credit-to-cash process across different tools.
Analytical ability to understand account situations and investigate problems.
Strong, clear communication skills.
Detail-oriented and solution-oriented approach.
German and English language proficiency.

Responsibilities

Resolve customer incidents involving queries and payments.
Build relationships and credibility with internal and external customers.
Proactively manage collections within a customer portfolio, following company policies and procedures.
Ensure appropriate financial measures for collections.
Address insolvencies according to company policies and procedures.
Provide support during accounting closings.

Desired Qualifications

Experience with ERP systems such as SAP, Autobank, Salesforce, and Smarteye.
Polish language proficiency.

MAIN RESPONSABILITIES

Resolve incidents with customers about queries and payments
Build relationships and credibility with internal and external customers
Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company
Ensure proper financial measures for collections
Address insolvencies according to company policies and procedures
Be in charge of providing support in accounting closings

QUALIFICATIONS & SKILLS

1-2 years of experience in AR or a position related to Finance. E.g. Cash Allocation, Cash Collection, and Dispute Management.
Experience with ERP systems (SAP, Autobank, Salesforce, and Smarteye) is a plus
Experience with automation of credit to cash process between different tools
Analytical skills: Understanding account situations and studying the problem.
Strong and clear communication
Detail & solution-oriented person
German and English are required; Polish is a plus.

WHAT DO WE OFFER?

Hybrid Work Model: Flexibility to work from home and in the office, according to the policy, helping you achieve a healthy work-life balance.
Full-time position based in Barcelona.
Ticket Restaurant: Enjoy a daily meal allowance to support your well-being.
Flexible retribution: Kindergarten & Transport
30 Labor Days of Holidays: Ample time off to relax and recharge.
Language Lessons: Access to language lessons to help you grow both personally and professionally.
Medical Insurance: 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a highly competitive rate.
Open and Modern Office Environment: Work in a collaborative, innovative, and comfortable space designed for your success.

About the Company

Omya

Omya is a global producer and distributor of essential minerals such as calcium carbonate, dolomite, and perlite. It mines or sources minerals, processes them into products, and supplies industries as fillers, whiteners, or functional components, offering technical guidance to tailor solutions. The company combines a large, worldwide plant network with dedicated technical centers and local labs to provide hands-on support and R&D resources. Its goal is to create value for customers through reliable mineral solutions and long-term partnerships.

Company size: 1,001-5,000
Company stage: Grant
Total funding: $40K
Headquarters: Oftringen, Switzerland
Founded: 1884

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