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Richards Building Supply

Wholesale building materials distributor for contractors

Inside Sales Representative

Full-Time
No salary listed
Junior, Mid
Wilmington, NC, USA
In Person
Sales & Account ManagementAccount Executive

About the job

Requirements
  • 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
  • Strong computer skills, including Microsoft Office; customer relationship management experience is a plus.
  • Ability to multitask in a fast-paced environment.
  • Willingness to travel overnight up to 10%.
  • Spanish-speaking skills are advantageous but not required.
Responsibilities
  • Act as a trusted advisor to customers and help them find appropriate products for their projects.
  • Handle inbound and outbound customer interactions by phone and in person.
  • Collaborate with Outside Sales Representatives to drive sales and resolve customer needs.
  • Process orders, track inventory, and coordinate product transfers to meet customer demands.
  • Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
  • Maintain accurate records, process payments, and ensure seamless order fulfillment.
Desired Qualifications
  • Industry knowledge.
  • Customer relationship management experience.
  • Spanish-speaking skills.

About the company

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Richards Building Supply

View

Richards Building Supply is a family-owned wholesale distributor of building materials for professional contractors. It acts as a single-source supplier offering roofing, siding, windows, doors, decking, cabinets, soffits, rainware, moulding, and other construction products to residential and commercial builders. The company operates 60+ locations across 16 states in the Midwest, West, North, and Southeast and grows through acquisitions, such as the 2026 purchase of United States Building Supply. Led by CEO Ronald M. Guzior, the firm aims to be the trusted, centralized source for professional builders by providing a broad catalog and dependable regional service.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

1978

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Simplify Jobs

Simplify's Take

What believers are saying

  • January 2026 EagleView CRM launch improves contractor speed, quoting accuracy, and switching costs.
  • April 2026 USBS acquisition adds four Colorado locations and deepens siding and window reach.
  • Management signaled more acquisitions, including a return to the South market, driving growth.

What critics are saying

  • Residential roofing demand weakens fast; contractor inventory cuts hit branch volumes within quarters.
  • Low-tech distributors face margin compression as ABC Supply and Beacon compete on service and price.
  • Integration failure at USBS or CRM adoption stall wastes capital and slows westward expansion.

What makes Richards Building Supply unique

  • Family-owned 1978 distributor with 60-plus branches across 16 states and contractor relationships.
  • RBS CRM with EagleView embeds estimating, quoting, financing, and ordering into daily workflows.
  • Colorado acquisition extends a single-source exterior-product platform into a new Western market.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Company Match
  • Paid Vacation
  • Disability Insurance