W

Wolt

On-demand delivery platform for food

Support Associate

Customer SupportConfirmed live in the last 24 hours
Part-timeOslo, NorwayNo salary listedIn-person

About the Job

Requirements

  • Fluency in Norwegian and professional working proficiency in English.
  • Ability to work flexible shifts across weekday evenings and weekends.
  • Ability to work from the Oslo office; remote work is not available.
  • Strong communication skills, a customer-focused and team-oriented mindset, ability to multitask, and readiness to work in a fast-paced environment.

Responsibilities

  • Support customers, courier partners, and venues via live chat, email, and phone.
  • Ensure delivery operations run smoothly.
  • Develop the support function in collaboration with the support team and other teams within Wolt.

About the Company

Wolt

On-demand delivery platform for food

Wolt is an on-demand delivery platform based in Helsinki that connects customers with local restaurants and stores to deliver food and other goods. How it works: users order via a mobile app or platform, and Wolt’s technology routes orders to nearby couriers who are independent contractors. Couriers pick up items from partners and deliver them to customers; the app handles payments, including delivery fees, service charges, and commissions for partners, with customers able to tip couriers directly. Differences from competitors: Wolt combines a broad network of partner restaurants and stores with a route-optimizing platform, offers flexible earnings for couriers, and supports tipping through the app, all aimed at making deliveries quick and convenient. Goal: to provide a seamless, efficient delivery experience by leveraging technology to optimize routes and timing.

Company size
10,001+
Company stage
Acquired
Total funding
$821.3M
Headquarters
Helsinki, Finland
Founded
2014

Recently Posted Jobs

Explore more opportunities at Wolt

See more jobs