Garnishment Specialist
About the job
- General knowledge of payroll functions and processing, including bookkeeping, payroll tax, fringe benefits, and garnishments.
- Proficient use of personal-computer spreadsheet applications.
- Ability to work within established service-level deadlines, multitask, analyze legal orders, and work efficiently and accurately.
- Ability to troubleshoot and analyze processing issues and resolve automation failures.
- Ability to maintain professionalism when facing resistance from customers.
- Ability to communicate using appropriate vocabulary and grammar to obtain information, explain procedures, and persuade others to accept or adapt to new processes.
- Review and set up all garnishment orders, including preparing orders and correspondence for scanning.
- Maintain garnishment rules in the payroll system, including researching and testing with the Senior Payroll Systems Support Specialist to determine proper withholding from employee wages according to state rules and garnishment type.
- Write, review, and process reports to automate answer letters and interrogatory responses.
- Maintain garnishment screens by entering applicable start and stop dates for each order in a timely manner according to the order and applicable deadlines.
- Answer and resolve payroll and garnishment questions for courts, agencies, and employees by providing accurate information in a timely and concise manner.
- Interact with internal and external departments and contacts, including check collection agencies, courts, and lawyers, to answer questions and resolve issues.
- Process lump-sum payments and interact with agencies to determine the amount to withhold for quarterly and annual bonus payments and other lump-sum payments.
- Work on assigned special projects, including account reconciliations, accruals, and journal entries, and cross-train with other team members.
- Project management skills.
- Strong interpersonal skills.
- Process-oriented approach.
- Customer-service orientation.
- Superior organizational skills.
About the company
OneSource Virtual provides Business Process as a Service (BPaaS) tailored for Workday users. Its cloud-based offerings cover payroll, HR administration, benefits administration, and financial management, delivered through automated, end-to-end services that customers subscribe to. The product works by combining automation with Workday-focused processes to streamline and manage core HR and finance workflows from a single outsourced service, reducing manual work and enabling faster, more accurate operations. Compared with traditional outsourcing, OSV centers its service around a Workday-enabled BPaaS model and scalable, automated processes, allowing for consistent delivery across clients of various sizes and industries. The company’s goal is to help organizations lower operating costs, improve accuracy, and boost productivity by providing comprehensive, automated HR, payroll, and financial management in the cloud through a customer-centric service experience.
Company Size
501-1,000
Company Stage
Series B
Total Funding
$165M
Headquarters
Dallas, Texas
Founded
2008
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Simplify's Take
What believers are saying
- January 2026 TA majority backing funds product expansion and operational upgrades.
- March 5, 2026 Workday named OSV its Partner of the Year for Innovation.
- August 4, 2026 hiring Sarah Owen as CPO strengthens payments and product execution.
What critics are saying
- Workday can disintermediate OSV after the September 17, 2026 direct-sales rollout.
- October 1, 2026 trust-bank transition creates execution and OCC compliance failure risk.
- OneSource Virtual depends on Workday; losing that channel would gut distribution and revenue.
What makes OneSource Virtual unique
- Workday-exclusive BPaaS stack binds payroll, benefits, and finance to one ecosystem.
- July 1, 2026 trust bank structure separates and oversees customer treasury funds.
- OSV serves 1,500 Workday customers and moves over $250 billion annually.
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Benefits
Remote Work Options
Professional Development Budget
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 0%2 year growth
↑ 0%OneSource Virtual (OSV), a leading provider of HR and payments services for the Workday ecosystem, today announced a strategic, majority growth investment from TA Associates (TA), a leading global private equity firm. This investment will support the continuation of OSV’s organic growth, product innovation, and enhanced customer capabilities across the Workday ecosystem.
OneSource Virtual appoints three new board members. Matt Brandt, Bala Janakiraman, and Amit Aghara bring deep experience in Workday, payments, and enterprise technology. OneSource Virtual (OSV), a leading provider of HR and payments services for the Workday ecosystem, named three new members to its Board of Directors: Amit Aghara, Matt Brandt, and Bala Janakiraman. Each brings deep experience in Workday, payments, or enterprise technology. Together they will help guide OSV into its next phase of growth. OSV serves more than 1,500 Workday customers and moves over $250 billion in treasury annually. The new appointments follow OSV's January 2026 strategic majority growth investment from TA Associates to fund continued growth, product innovation, and new customer capabilities. "Matt, Bala, and Amit each bring something distinct to our board," said John Bax, CEO of OneSource Virtual. "Matt knows the Workday partner ecosystem inside and out. Bala has scaled some of the most respected names in payments. And Amit has led product and technology through rapid growth. We're fortunate to have all three of these leaders share their expertise as OSV continues to grow." [To share your insights with us, please write to [email protected]]
OneSource Virtual adds three industry veterans to Board of Directors. June 17, 2026 Amit Aghara, Matt Brandt and Bala Janakiraman OneSource Virtual (OSV), a provider of HR and payments services for the Workday ecosystem, has appointed Amit Aghara, Matt Brandt and Bala Janakiraman to its Board of Directors as the company positions for continued expansion following a recent growth investment. The appointments come several months after TA Associates completed a strategic majority investment in OSV in January 2026. The company said the funding is supporting ongoing growth initiatives, product development efforts and the expansion of customer capabilities across its platform. OSV serves more than 1,500 Workday customers and facilitates more than $250 billion in annual treasury movement, giving the company a significant footprint within the Workday services and payments ecosystem. The addition of three executives with backgrounds spanning enterprise software, payments and technology is expected to strengthen the board as the company scales its operations and product offerings. "Matt, Bala, and Amit each bring something distinct to our board," said John Bax, CEO of OneSource Virtual. "Matt knows the Workday partner ecosystem inside and out. Bala has scaled some of the most respected names in payments. And Amit has led product and technology through rapid growth. We're fortunate to have all three of these leaders share their expertise as OSV continues to grow." Aghara joins the board with experience building software, payments and artificial intelligence businesses across multiple industries. He currently serves as Chief Technology Officer at Fintech, where he oversees technology architecture, product strategy and platform innovation. Prior to Fintech, he was a founding team member at Kore.ai, helping launch the company's agentic AI platform. Earlier in his career, he held a senior technology leadership role at Kony, contributing to the company's growth before its acquisition, and began his career at IBM, where he developed software products and earned several patents. Brandt brings extensive experience in enterprise software sales and partner ecosystems. Most recently, he served as Senior Vice President of Global Partners at Workday, where he helped lead the company's transition to a partner-first operating model. Before joining Workday, he held leadership roles at SAP and other software companies. A graduate of the U.S. Military Academy at West Point, Brandt began his professional career as an officer in the U.S. Air Force. Janakiraman adds deep payments and financial technology expertise to the board. He most recently served as CEO and board member of Onbe, a corporate payouts platform focused on enterprise clients. During his tenure, he led efforts to integrate predecessor businesses and build a modern business-to-consumer payments platform. Earlier, he was CEO of BluePay, guiding the company through its acquisition by First Data. Following the transaction, he served as Executive Vice President and Head of Partner Solutions at Fiserv. The board additions reflect OSV's focus on strengthening leadership oversight as organizations continue to seek more efficient ways to manage payroll, benefits administration, accounts payable, tax compliance and earned wage access within Workday environments. The company has worked exclusively with Workday customers since its founding in 2008, providing technology and services designed to automate administrative and transactional processes while helping organizations maximize the value of their Workday investments. With its growing customer base and expanded board expertise, OSV is positioning itself to support increased demand for integrated payroll, finance and benefits operations as enterprises continue to modernize workforce and back-office processes.
OneSource Virtual (OSV), a provider of HR and payments services for the Workday ecosystem, has announced a strategic majority investment from TA Associates. OSV founders, management and employees will retain a significant minority stake, whilst existing investors Halyard Capital and TCV will fully exit. Founded in 2008, OSV serves over 1,400 Workday customers, providing payroll, tax, earned wage access, accounts payable and benefits services. The company has grown its client base by 20% annually since 2020. The investment will support OSV's organic growth, product innovation and enhanced customer capabilities across the Workday ecosystem. TA Associates plans to expand OSV's product capabilities, including AI-enabled enhancements, and introduce operational initiatives to improve customer experience. Financial terms were not disclosed.
OneSource Virtual introduces expanded Leave Administration Services powered by absencesoft.