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IHG

Global hotel company

Residences Bell Host-Six Senses the Palm

Full-Time
No salary listed
Junior
Bachelor's
Dubai - United Arab Emirates
In Person
Operations & LogisticsLogistics & Transportation

About the job

Requirements
  • High school diploma or equivalent and at least 1 year experience in a similar setting.
  • Fluent in English.
Responsibilities
  • Deliver and pick-up guest luggage and request items according to the standards and procedures in a timely and efficient manner.
  • Ensure proper transfer of guests when requested.
  • Load and unload vehicles on arrival and departure of guests, and assist guests entering and exiting the vehicles.
  • Maintain the cleanliness of guest areas including lobby and report any defects.
  • Assist the in-charge in keeping a proper working relationship and efficient co-ordination between the Concierge Desk and the Resort’s transportation service provider in order to provide fast and efficient service for the guests.
  • Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
  • Strictly adhere to LQA standards and guest comments.
Desired Qualifications
  • Hospitality diploma/degree from a recognized hospitality school is preferred.
  • Additional languages beyond English are preferred.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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