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Advocate Health Care

Nonprofit health system delivering comprehensive care

Patient Nurse Navigator

Medical, Clinical & VeterinaryPosted on Nov 6
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • A Bachelor of Science in Nursing degree is required.
  • Current licensure to practice as a Registered Nurse in the state where the employee works is required.
  • Certification in the appropriate specialized field is required within two years of entering the position.
  • The employee must be able to lift objects weighing up to 25 pounds and occasionally stoop, kneel, and crouch; the role may require sitting or standing for long periods.
  • Excellent communication skills are required.

Responsibilities

  • Provide disease-specific education, psychosocial support, and resources to newly diagnosed patients and their families, and coordinate referrals for needed services.
  • Educate new and existing patients and families about diagnoses, work-ups, treatments including surgery and therapy, support services, financial issues, community resources, survivorship, and follow-up.
  • Serve as a liaison for patients and families between departments.
  • Coordinate new-patient referrals, scheduling of exams, procedures, and appointments; identify potential care gaps; and coordinate care for patients returning to their communities for treatment and follow-up.
  • Contact every newly diagnosed patient at the time of diagnosis.
  • Assess each new patient for emotional and social needs and barriers to care, including health insurance and transportation, and refer patients to needed resources.
  • Identify trends that create barriers to timely patient care, conduct service recovery as needed, and take responsibility for patient satisfaction.

Desired Qualifications

  • A Master of Science in Nursing degree is preferred.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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