Landside Post-Approval Charges Team Specialist - Vendor Exceptions & Post approval

About Maersk: Maersk is a global leader in integrated logistics with a rich history of over a century, dedicated to setting new standards in efficiency, sustainability, and excellence. With a presence in 130 countries and a diverse workforce of over 100,000 employees, we shape the future of global trade and logistics through innovation and collaboration.

Key responsibilities 

Charge Validation and Billing

• Validate dispatcher-approved accessorial charges and supporting evidence. 
• Cross-check customer contracts to confirm charge applicability. 
• Post approved charges into billing systems and reconcile entries. 

Controls and Documentation

• Maintain accurate documentation to reduce downstream disputes. 
• Ensure prompt and effective response to email queries. 
• Meet expected productivity, timeline, and quality targets while maintaining strong error controls. 

Continuous Improvement and Team Contribution

• Support continuous improvement in rebilling accuracy and turnaround time. 
• Contribute to projects aligned with organizational priorities and cost-efficiency goals. 
• Identify process gaps, cost leakages, and opportunities for cost avoidance or savings, and recommend improvements. 
• Participate actively in internal team meetings and contribute ideas to improve operational performance.

Primary internal stakeholders

• Dispatching Team 
• Disputes 
• Customer Experience Team 
• Pricing 
• Area Procurement 
• BCO Team 
• Platform/ FPOs 
• Sales 
• Product 
• FINOPS 

Required qualification, experience & skills

• Graduate in any bachelors
• Minimum of 2-3 years of experience in shipping industry. (Better if from landside process) 
• Technical Skills: MS Office tools, SAP BI applications/tools, programs or systems colleague would be responsible for operating, any other assisting software

Required Business/ Technical Knowledge

• Strong understanding of contracts and accessorial charge taxonomy. 
• Working knowledge of vendor payments, reconciliation, and related query handling. 
• Ability to support cost and revenue improvement initiatives. 
• High accuracy, attention to detail, and precision in execution. 
• Proficiency in relevant systems, including the Transportation Management System

What We Offer:

• Impact: Your work directly contributes to the success of our global operations.
• Opportunity: Ample opportunities for professional and personal growth.
• Innovation: Join a forward-thinking team embracing cutting-edge technologies.
• Global Exposure: Collaborate with diverse colleagues in an international business environment.
• Work-Life Balance: We value work-life balance and offer flexible working arrangements.

Join Maersk: Embark on a rewarding career journey with Maersk, where you'll contribute to redefining global logistics and trade while advancing your career in a dynamic and inclusive workplace.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected].