Experienced Veterinary Receptionist

Who we are

West Lake Animal Hospital is Hiring an Experienced Veterinary Receptionist!

Position Details

Role: Experienced Veterinary Receptionist

Status: Full-Time

Salary: $18.00–$20.00 per hour, based on experience

Schedule: 4-day work week of 10-hour day shifts, Monday through Thursday; no weekends, late nights, or holidays

Experience: 1 year of veterinary experience required

Special Requirements: Spanish preferred

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Want a 4-day week with every Friday, Saturday, and Sunday off?

West Lake Animal Hospital is looking for a compassionate, customer-focused Veterinary Receptionist to join our team. We’re open Monday through Thursday, so you’ll enjoy three-day weekends every week, with no late nights and no holiday shifts.

You’ll be the calm, friendly face at our front desk, helping pets and their families with empathy and care. If you thrive whether working independently or as part of a team, and you stay cool under pressure, we’d love to meet you.

Why You’ll Love It Here

• Three-day weekends, every week. A 4x10 schedule, Monday through Thursday, with Friday through Sunday off.
• No late nights or holidays. Day shifts only, plus paid holidays.
• Grow your skills. As a Veterinary Receptionist here, you’ll have continuing education and professional development support.
• Make a difference. Every Veterinary Receptionist here helps pets and their families feel cared for at every visit.
• Spanish speakers welcome. Bilingual skills are a plus with our clients.

What You’ll Do

• Greet clients and their pets with compassion and empathy
• Answer phones and respond to client questions
• Schedule appointments and check clients in and out
• Process all forms of payment, including cash and credit cards
• Enter and maintain accurate client and patient records in Cornerstone
• Share basic information on animal health, well-being, and routine procedures with clients
• Stay calm and organized during busy or stressful moments

What You’ll Bring

• At least 1 year of veterinary experience
• Excellent customer service skills
• Basic knowledge of animal health, well-being, and routine procedures
• Typing speed of at least 45 words per minute
• Proficiency with Microsoft Word and Excel
• Experience handling cash and credit card payments
• Cornerstone experience is very helpful
• Spanish language skills preferred
• Ability to multitask and stay calm in stressful situations, working independently or on a team
• Ability to stand or sit for extended periods

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re an experienced Veterinary Receptionist who loves helping pets and people, and you’d enjoy three-day weekends every week, we’d love to hear from you. West Lake Animal Hospital is ready to welcome you.

Apply today and join the team at West Lake Animal Hospital!

Diversity, equity, and inclusion are core values of West Lake Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.