Full-Time
SendBird
201-500 employees
Provides communication solutions for businesses
No salary listed
Junior
London, UK
Involves attending 2 conferences/tradeshows and 1 VIP dinner in London.
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- Experience in field marketing and demand generation
- Strong understanding of the EMEA market
- Proven track record of driving pipeline growth
- Ability to work independently and manage multiple projects
- Excellent communication and collaboration skills
- Familiarity with ABM strategies and tactics
- Experience with paid social and digital marketing campaigns
- Ability to analyze marketing performance and optimize accordingly
- Drive pipeline growth through strategic projects and initiatives
- Plan and execute London-based conferences/tradeshows
- Organize a London VIP dinner
- Manage a recurring webinar targeted at the EMEA audience
- Collaborate with regional sales leader to specify target ICP criteria and account target list
- Implement targeted marketing programs such as curated local dinners and vertical-specific webinars
- Work with global paid acquisition manager on paid social campaigns
- Conduct personalized landing page tests with design and web manager
- Oversee direct mail campaigns
- Localize marketing assets and manage paid search and social ads
Sendbird provides communication solutions for businesses, focusing on enhancing customer engagement through chat, voice, and video functionalities. Its main products include Sendbird Chat, which is a chat API that allows businesses to integrate real-time messaging into their applications, featuring message moderation and offline messaging. Sendbird Calls offers high-quality voice and video interactions, while Sendbird Desk provides an embedded support solution for customer assistance within applications. Unlike many competitors, Sendbird operates on a B2B model with a subscription-based pricing structure, allowing for scalability as clients' needs grow. The goal of Sendbird is to improve customer interactions and support for businesses across various industries.
Company Size
201-500
Company Stage
Series C
Total Funding
$273M
Headquarters
San Mateo, California
Founded
2013
Simplify's Take
What believers are saying
- Sendbird's AI chatbot market benefits from increased demand for no-code solutions.
- The integration of Solar LLM enhances Sendbird's AI capabilities and market position.
- Sendbird Business Messaging reduces business SMS costs by 30%, optimizing communication expenses.
What critics are saying
- Increased competition in the no-code AI chatbot space may impact Sendbird's market share.
- Integration of multiple AI models could lead to compatibility and performance issues.
- Focus on SMBs may not yield expected revenue if adoption rates are low.
What makes SendBird unique
- Sendbird offers a comprehensive messaging API for chat, voice, and video integration.
- The company provides a no-code AI chatbot solution for small-to-medium-sized businesses.
- Sendbird's integration with top AI models enhances its competitive edge in customer engagement.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Wellness Program
Growth & Insights and Company News
6 month growth
↑ 3%1 year growth
↑ 1%2 year growth
↑ 1%On this day, Sendbird also introduced new AI agent solutions called 'AI Agent Builder' and 'AI Agent Platform'.
Sendbird, a communications platform which powers 4,000 apps and assists 300 million monthly users, has recently launched a new messaging solution known as Sendbird Business Messaging.
Sendbird launches in-app business messaging, dashboard.
Sendbird and Upstage.ai Collaborate for Global AI Advancement with Solar LLM Integration and SmartAssistant DeploymentSendbird, a global leader in communication APIs and customizable AI chatbots, announced the integration of Upstage’s large language model (LLM) ‘Solar’ into its no-code generative AI chatbot solution, ‘SmartAssistant’, through a global partnership agreement. This integration puts Solar in good company, among other LLMs integrated with Sendbird, including OpenAI’s ChatGPT, Google’s PaLM2, Meta’s LLaMa2, and AWS’ Sagemaker.Marketing Technology News: MarTech Interview with Allison Breeding, CMO at Apptio, an IBM company“We are thrilled to integrate Solar into Sendbird’s world-class chat solution, further innovating the overall customer journey experience that Sendbird provides.”This partnership aims to enable business owners and companies to easily deploy generative AI chatbots on websites and mobile apps, providing human-like services in customer support and engagement powered by Solar LLM. The first example is deployed on upstage.ai through Sendbird’s SmartAssistant chatbot, powered by the Solar LLM.Sendbird’s global messaging infrastructure facilitates billions of interactions among 300 million users globally every month through its enterprise-level, customisable chat interface. ‘SmartAssistant’ is a solution that allows for the creation and deployment of AI chatbots specializing in customer service by providing just a few pieces of information, without needing a large engineering team. This opens access to the broader market of small-to-medium sized businesses.Marketing Technology News: How Small Businesses Can Help Efficiently Mitigate Information Security RisksUpstage’s ‘Solar’ is the world’s first model with 10.7 billion parameters, boasting exceptional performance. Last month, it ranked first in the global LLM rankings, as measured by AI platform Hugging Face
Sendbird partners with Upstage.ai to enhance SmartAssistant with Solar LLM, revolutionizing AI-driven customer support.