S

Strada

Global payroll, HR, and workforce technology

Team Leader Payroll

Full-Time
No salary listed
Senior
Bachelor's
Kochi, Kerala, India
In Person
AccountingPayroll Accounting

About the job

Requirements
  • Graduate from any stream or hold a diploma.
  • Have basic computer literacy in Microsoft Word and Excel.
  • Have good technical knowledge of payroll and payroll systems.
  • Have more than five years of experience in United States or North America payroll.
  • Have mandatory supervisory or team-handling experience.
Responsibilities
  • Allocate day-to-day work to Payroll Administrators, interact with clients, attend client calls, pass process updates to team members, maintain weekly and daily reports, and work with the Process Manager and team to improve processes.
  • Provide an effective and efficient payroll service, ensuring accurate and timely payment of employees’ salaries.
  • Respond to external customer requests, queries, and complaints efficiently and courteously to support customer loyalty.
  • Use resources and time efficiently to meet process deliverables according to service-level agreements.
  • Support process supervision and report to the Process Manager.
  • Coordinate with the Transition team during the testing phase.
  • Communicate with the onshore team as required.
  • Handle monthly or quarterly conference calls.
  • Report team-level progress to the Process Manager and keep quality documentation up to date.
  • Conduct periodic resource estimation and planning.
  • Analyze and forecast team attrition and inform the Process Manager as required.
  • Control attrition, absenteeism, and resource utilization.
  • Maintain and update the team skills matrix and other process documents.
  • Conduct daily or weekly production feedback sessions, providing feedback on quality, service-level agreement issues, and team targets.
  • Analyze team performance, identify training needs, and conduct one-to-one meetings with subordinates.
  • Ensure process and refresher training is conducted as required.
  • Coordinate with Learning and Development and Human Resources on training and recognition nominations, and provide inputs to the Process Manager.
  • Provide feedback and inputs to the Process Manager for midterm and annual appraisals.
  • Coordinate joining formalities, including identification and login creation for new team members, and exit formalities; keep the Process Manager updated on resignations.
  • Track team attendance and absenteeism and inform the Process Manager.
  • Collect and distribute team salary slips or cheques through the payroll interface.
  • Ensure grievances are handled effectively and escalate them as required.
  • Plan team leave.
  • Conduct one-to-one sessions with the team.
  • Ensure production through optimal work allocation and monitoring.
  • Resolve daily queries and problems raised by team members.
  • Create, allocate, and track work or jobs using the specified software, and inform the Process Manager as required.
  • Monitor and control shifts.
  • Complete daily reporting, including minutes of meetings.
  • Collect team metrics.
  • Analyze errors and issues and create root-cause analysis documents.
  • Escalate issues and problems requiring the Process Manager’s or client’s attention in a timely manner.
  • Ensure issues are resolved and provide feedback on quality issues.
  • Improve team metrics continuously.
  • Raise calls and coordinate with IT systems to ensure process compliance.
  • Ensure quality compliance for all handled processes, including checklists and standards.
  • Ensure all process service-level agreements are met.
  • Ensure information security management system compliance for all handled processes.
  • Follow company policies, rules, regulations, work timings, and leave schedules.

About the company

S

Strada

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Website

Strada is a global provider of people, payroll, and workforce technology solutions. It offers advisory services, HR and payroll deployment, and managed outsourcing, centered on Strada Pay, its AI-enabled global payroll platform integrating with Workday, SAP, and Oracle across 180+ countries. What sets Strada apart is its end-to-end model, from advisory through post-implementation support, serving 1,400+ customers and 11 million employees. The goal is to simplify workforce management so organizations can grow and employees perform at their best.

Company Size

1-10

Company Stage

N/A

Total Funding

N/A

Headquarters

Saint Helier, Jersey

Founded

2017

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 2, 2026 expansion added Workday delivery in India, Poland, Canada, Middle East, Philippines.
  • May 12, 2026 Navro partnership extends Strada into integrated payments across 95 countries.
  • June 22, 2026 SAP payroll launch and June 25 Strada Express widen mid-market reach.

What critics are saying

  • Workday and SAP can squeeze partners by bundling services and implementation.
  • AI tools from DatascaleHR and Strada Express compress labor-heavy margins by 2027.
  • A failed multinational payroll run damages trust instantly and triggers client churn.

What makes Strada unique

  • Forrester named Strada a Workday Services Leader on September 1, 2026.
  • Strada combines Workday, SAP SuccessFactors, payroll, and payments across 180 countries.
  • Strada has 1,580 certified consultants and 4,300 Workday certifications worldwide.

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Benefits

  • Health Insurance
  • Wellness Program
  • Paid Vacation
  • Paid Sick Leave
  • Parental Leave
  • Remote Work Options
  • Professional Development Budget

Company News

PR Newswire
Oct 9th, 2026
Strada partners with Aon and unveils AI-powered Workday tools at Rising 2026

Strada announced a strategic partnership with Aon and unveiled new AI-powered tools at Workday Rising U.S. 2026. The collaboration combines Aon's consulting and benefits expertise with Strada's Workday capabilities to help organisations maximise their platform investments. Strada introduced the Flex Credit Calculator, an advisory tool developed with its Client Advisory Board. It helps Workday customers understand AI entitlements, estimate consumption, and plan investments using published rate cards and customer data. The company is expanding Strada Express to the U.S. market, targeting medium enterprises with up to 3,000 employees. The solution offers three deployment tiers and enables eligible customers to implement Workday HCM in as little as 12 weeks. Stephen Dolan, General Manager of Workday Professional Services at Strada, said organisations increasingly seek to drive business value and create consistent employee experiences globally through Workday.

PR Newswire
Oct 7th, 2026
EY announces strategic alliance with Strada to help set a new standard in integrated global payroll solutions.

EY announces strategic alliance with Strada to help set a new standard in integrated global payroll solutions. Oct 07, 2026, 09:00 ET * Delivers scalable payroll operations, improved accuracy and service quality through integrated processes, governance and reporting * Combines global scale, deep payroll expertise and local reach to help manage complex employee populations while ensuring a seamless experience across geographies LONDON, Oct. 7, 2026 /PRNewswire/ - The EY organization today announces a strategic alliance between Strada, a leading people, payroll and technology provider, and Ernst & Young LLP (EY US) designed to set a new standard in how multinational organizations manage global payroll and workforce solutions. Building on EY US's established global payroll, tax, mobility and workforce advisory capabilities, the EY-Strada Alliance combines these strengths with Strada's global payroll technology, certified integrations and professional services with leading human capital management platforms, global payment capacities and deep experience in processing payroll for the world's largest employers. The Alliance expands the value that can be delivered to clients seeking integrated, scalable approaches to evolving workforce priorities and global payroll operations, from fully managed models to tech-enabled in-house payroll and hybrid combinations across geographies. In addition, the Alliance reduces vendor fragmentation and gives multinational organizations greater flexibility, stronger compliance and a single governance framework for payroll and workforce enablement. Gerard Osei-Bonsu, EY Global People Advisory Services Tax Leader, says: "This Alliance fundamentally changes how global payroll is delivered. Together with Strada, EY teams are combining deep payroll knowledge, broader workforce services and operational capabilities with leading payroll technology, helping large, complex global organizations simplify their payroll landscape, consolidate vendors and operate with greater confidence. Clients gain more workforce flexibility and choice in how their payroll is delivered all under a single, globally governed structure with real-time insights, stronger compliance and greater operational efficiency." Colin Brennan, Chief Executive Officer at Strada, says: "Payroll remains an exceptionally complex and high-risk function, and increasingly enterprises are looking to consolidate that responsibility with a small number of trusted partners. Together, Strada and EY US bring a model that connects technology, local expertise, compliance, data and services into an integrated global payroll and workforce solution. The Alliance provides organizations with the breadth and depth of services and technology they need to manage their workforce across every market they operate in." The EY-Strada Alliance signals a new chapter in global payroll and workforce solutions, moving beyond fragmented, legacy approaches to a model built for control, governance and confidence at a global scale. EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available via ey.com/privacy. EY member firms do not practice law where prohibited by local laws. For more information about our organization, please visit ey.com. This news release has been issued by EYGM Limited, a member of the global EY organization that also does not provide any services to clients. About Strada Strada is a people, payroll, and technology leader that simplifies international workforce management. Across 180 countries, Strada designs and delivers people-first solutions powered by cloud-based technology that help organisations grow and enable workforces to perform at their best. SOURCE EYGS LLP

Strada
Aug 27th, 2026
Strada recognized as a Leader in Workday Services, Q2 2026 analyst evaluation.

Strada recognized as a Leader in Workday Services, Q2 2026 analyst evaluation. August 27, 2026 Independent evaluation recognizes Strada's global delivery model, integrated regional expertise, and end-to-end lifecycle services. THE WOODLANDS, Texas, August 27th, 2026 - Strada, the people, payroll and technology leader that simplifies international workforce management, is proud to be recognized as a Leader in The Forrester Wave(TM): Workday Services, Q2 2026. Forrester's evaluation of top Workday services providers noted that Strada "is anchored in an on-par vision to keep Workday at the center of HR and finance while removing operational complexity through payroll-led, end-to-end lifecycle services." The report stated that Strada "excels across business and strategy consulting, core implementation, application management services (AMS), intellectual property (IP), HR transformation, human capital management (HCM), Adaptive Planning, Analytics, and Extend, with complex client proof points..." Forrester's evaluation also noted that Strada "stands out in HR transformation and HR operating model design" and noted among its differentiators a "large portfolio of Extend and Built on Workday apps with strong adoption and deep data lake and archiving capabilities." Forrester's profile on Strada identified that Strada "is best suited for large, multicountry enterprises seeking payroll-led Workday deployments with ongoing operations, HR transformation, and consistent global delivery." The evaluation also found that, "Customers praise Strada for its dependable global Workday delivery, deep payroll expertise, and collaborative teams that execute complex, multicountry programs with consistency." Stephen dolan, vice president, Workday professional services at Strada, said: "For more than 18 years, we've helped organizations deploy, optimize, and operate Workday around the world. Today, customers are looking beyond deployment to unlock greater value through AI, automation, operational workforce services, and the growing ecosystem of innovations built around the platform. We believe this recognition from Forrester reflects our ability to support customers across that entire journey, combining deep industry aligned Workday expertise with global delivery capabilities that help large and medium sized organizations continuously evolve and realize greater business value." These investments build on Strada's long-standing partnership with Workday and over 1,100+ deployments completed. As customer needs continue to evolve, Strada remains focused on helping organizations simplify complexity, embrace AI and innovation, enhance workforce operations, and maximize the value of their Workday investment across the full suite of HR, finance, payroll, benefits and planning. Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. This report is part of a broader collection of Forrester resources, including interactive models, frameworks, tools, data, and access to analyst guidance. For more information, read about Forrester's objectivity here. About Strada. Strada is a people, payroll, and technology leader that simplifies international workforce management. Across 180 countries, Strada designs and delivers people-first solutions powered by cloud-based technology that help organizations grow and enable workforces to perform at their best. www.stradaglobal.com Media contact:

ResponseSource
Jul 2nd, 2026
Strada further expands its Workday services to support organizations in five key growth regions.

Strada further expands its Workday services to support organizations in five key growth regions. THE WOODLANDS, TX, JULY 2, 2026 - Strada, a people, payroll, and technology leader that simplifies international workforce management, today announces the expansion of its Workday services to support organizations based in key global regions including India, Poland, the Middle East, Canada, and the Philippines. The expansion strengthens Strada's in-region delivery and expertise, enabling organizations operating in these markets to adopt and scale Workday with confidence, supported by local knowledge and global consistency. Building on more than 18 years as a Workday Partner, Strada has delivered more than 1,500 successful Workday deployments across 100+ countries and is supported by more than 1,580 Workday-certified consultants holding over 4,300 Workday certifications. Combined with its expanded regional presence, Strada is well positioned to support multinational organizations seeking integrated, AI-powered HR, finance, and payroll solutions delivered with global consistency and deep local expertise in an increasingly complex regulatory environment. Customers will benefit from enhanced in-country delivery and end-to-end Workday services from advisory and deployment through ongoing operations and optimization. The expansion reinforces Strada's ability to serve as a single, trusted partner for organizations throughout the entire Workday lifecycle. Regional highlights include: | Poland: Building on an established presence in Poland since 2003, Strada is broadening its services to include Workday deployment and optimization for Poland-based organizations, increasing in-country delivery capacity to support organizations modernizing HR, finance and payroll in a single solution. | Canada: Strada is expanding its existing Workday capabilities to support organizations navigating increasing data sovereignty, payroll, compliance and AI-related regulatory requirements. With more than 500 Workday customers across Canada and the growing demand for integrated HR and payroll solutions, the expansion strengthens Strada's ability to support highly regulated sectors with local expertise and compliant cloud-based delivery. | India: Strada is deepening its commitment to India, building on more than 30 years of local presence and expertise. Since launching its India Workday practice in 2015, Strada has built a tenured team of more than 500 Workday professionals, delivering and supporting Workday solutions for more than 200 global clients, including organizations expanding into India. As a Workday partner, Strada is positioned to help India-headquartered organizations deploy, optimize, and operate Workday locally. In addition to delivering Workday services, Strada can resell Workday and provide integrated payroll solutions, offering clients a single partner for HR, finance, and payroll needs. | Middle East: Strada is proud to announce its planned expansion into the Middle East, including the establishment of local teams in Dubai and Saudi Arabia. Leveraging its experience delivering Workday solutions for global clients' deployments across the Middle East, alongside established regional payroll capabilities, Strada is well positioned to support organizations navigating the region's evolving regulatory requirements and workforce complexities. | Philippines: With more than 30 years of experience in the Philippines, Strada is expanding its Workday business in the region. Its Manila delivery center, supported by a local team with deep domain expertise, has a strong track record of helping organizations successfully adopt and scale Workday. As a Workday Partner, Strada combines local market knowledge with global best practices, while its payroll capabilities further position Strada as a partner of choice for Philippines-based organizations seeking scalable, end-to-end Workday solutions. "Our continued regional expansion with Workday strengthens a partnership built on nearly two decades of helping customers deploy, operate, and optimize Workday globally with confidence. By increasing our regional presence, we are better positioned to support both midsize and large enterprises operating across complex, multi-country environments, closer to where they need us most. This helps ensure we deliver the consistency, compliance, and insight organizations need to reduce risk and operate with greater control at scale." said Stephen Dolan, Vice President and head of Workday Professional Services at Strada. With this expansion, Strada and Workday continue to help organizations modernize their people, finance, and payroll operations, delivering greater efficiency, stronger insights, and a more connected workforce experience worldwide. ENDS About Strada Strada is a people, payroll, and technology leader that simplifies international workforce management. Across 180 countries, Strada designs and delivers people-first solutions powered by cloud-based technology that help organizations grow and enable workforces to perform at their best. www.stradaglobal.com Media contact: Vickie Collinge [email protected] +441582 790705

Strada
Jul 2nd, 2026
Strada further expands its Workday services to support organizations in five key growth regions.

Strada further expands its Workday services to support organizations in five key growth regions. July 2, 2026 THE WOODLANDS, TX, JULY 2, 2026 - Strada, a people, payroll, and technology leader that simplifies international workforce management, today announces the expansion of its Workday services to support organizations based in key global regions including India, Poland, the Middle East, Canada, and the Philippines. The expansion strengthens Strada's in-region delivery and expertise, enabling organizations operating in these markets to adopt and scale Workday with confidence, supported by local knowledge and global consistency. Building on more than 18 years as a Workday Partner, Strada has delivered more than 1,500 successful Workday deployments across 100+ countries and is supported by more than 1,580 Workday-certified consultants holding over 4,300 Workday certifications. Combined with its expanded regional presence, Strada is well positioned to support multinational organizations seeking integrated, AI-powered HR, finance, and payroll solutions delivered with global consistency and deep local expertise in an increasingly complex regulatory environment. Customers will benefit from enhanced in-country delivery and end-to-end Workday services from advisory and deployment through ongoing operations and optimization. The expansion reinforces Strada's ability to serve as a single, trusted partner for organizations throughout the entire Workday lifecycle. Regional highlights for Strada's expanded Workday Services include: * Poland: Building on an established presence in Poland since 2003, Strada is broadening its services to include Workday deployment and optimization for Poland-based organizations, increasing in-country delivery capacity to support organizations modernizing HR, finance and payroll in a single solution. * Canada: Strada is expanding its existing Workday capabilities to support organizations navigating increasing data sovereignty, payroll, compliance and AI-related regulatory requirements. With more than 500 Workday customers across Canada and the growing demand for integrated HR and payroll solutions, the expansion strengthens Strada's ability to support highly regulated sectors with local expertise and compliant cloud-based delivery. * India: Strada is deepening its commitment to India, building on more than 30 years of local presence and expertise. Since launching its India Workday practice in 2015, Strada has built a tenured team of more than 500 Workday professionals, delivering and supporting Workday solutions for more than 200 global clients, including organizations expanding into India. As a Workday partner, Strada is positioned to help India-headquartered organizations deploy, optimize, and operate Workday locally. In addition to delivering Workday services, Strada can resell Workday and provide integrated payroll solutions, offering clients a single partner for HR, finance, and payroll needs. * Middle East: Strada is proud to announce its planned expansion into the Middle East, including the establishment of local teams in Dubai and Saudi Arabia. Leveraging its experience delivering Workday solutions for global clients' deployments across the Middle East, alongside established regional payroll capabilities, Strada is well positioned to support organizations navigating the region's evolving regulatory requirements and workforce complexities. * Philippines: With more than 30 years of experience in the Philippines, Strada is expanding its Workday business in the region. Its Manila delivery center, supported by a local team with deep domain expertise, has a strong track record of helping organizations successfully adopt and scale Workday. As a Workday Partner, Strada combines local market knowledge with global best practices, while its payroll capabilities further position Strada as a partner of choice for Philippines-based organizations seeking scalable, end-to-end Workday solutions. "Our continued regional expansion with Workday strengthens a partnership built on nearly two decades of helping customers deploy, operate, and optimize Workday globally with confidence. By increasing our regional presence, we are better positioned to support both midsize and large enterprises operating across complex, multi-country environments, closer to where they need us most. This helps ensure we deliver the consistency, compliance, and insight organizations need to reduce risk and operate with greater control at scale." said Stephen Dolan, Vice President and head of Workday Professional Services at Strada. With this expansion, Strada and Workday continue to help organizations modernize their people, finance, and payroll operations, delivering greater efficiency, stronger insights, and a more connected workforce experience worldwide. About Strada. Strada is a people, payroll, and technology leader that simplifies international workforce management. Across 180 countries, Strada designs and delivers people-first solutions powered by cloud-based technology that help organizations grow and enable workforces to perform at their best. www.stradaglobal.com Media contact: