EHE Health

Premium preventive exams with personal mentorship

Director, Product Management

Product ManagementConfirmed live in the last 24 hours

Full-timeNew York, NY, USAIn-person

About the Job

Requirements

At least 8 years of experience in product management, product strategy, or commercial strategy, including at least 3 years owning products end to end with pricing or profit-and-loss accountability.
Experience managing service-based and technology-enabled service products, ideally in healthcare, health benefits, or employer-sponsored services where delivery depends on people and physical locations rather than software alone.
Direct experience setting and managing pricing, including tiered pricing and value- or outcomes-based models.
Strong commercial and financial skills, including building pricing models, margin analyses, and business cases.
A track record of launching new products or repositioning existing products in business-to-business markets.
Experience working with operations teams to design and change service delivery.
Ability to lead through influence across Sales, Client Success, Marketing, Operations, Network, Medical, Finance, and Technology.
Working knowledge of digital product practices, including requirements, user journeys, and prioritization, to partner effectively with user interface/user experience and engineering teams.
A genuine interest in prevention, health, and human performance.

Responsibilities

Own EHE’s product architecture, including the core offering, tiers, add-ons, and the experience levels at which each is delivered.
Turn strategy into clearly defined products with documented scope, delivery standards, and a clear definition of done.
Partner with medical leadership to define the clinical protocols behind each product.
Build and maintain a product roadmap that sequences new products, enhancements, and migration of existing clients into the new product architecture.
Lead product launches from definition to go-live, coordinating cross-functional workstreams and owners and maintaining the plan.
Simplify the portfolio over time by consolidating or retiring products that no longer earn their place.
Define a clear value proposition for each product and audience, including employers, brokers and consultants, and individual consumers.
Partner with Marketing on product naming, messaging, and sales enablement so the product story is consistent internally and externally.
Build and manage pricing for each product, tier, and add-on with Finance, including list pricing, discount guardrails, and outcomes-based or shared-savings structures.
Manage the unit economics of every product, including delivery costs by channel, gross margin, and the effects of pricing decisions.
Track the competitive landscape, including lab-based testing, imaging, concierge medicine, institutional executive physicals, and digital health, and use it to sharpen positioning and price.
Own the journey from purchase through onboarding, scheduling, visits, results, physician plans, navigation, coaching, retesting, and renewal for employer-sponsored and direct-to-consumer members.
Map the journey for each product and experience level, identify breakdowns, and fix them with the teams that own each step.
Define service standards for each experience level, such as results turnaround, clinician model, and responsiveness, and ensure they are measured.
Use NPS, client feedback, utilization, and engagement data to identify gaps and drive improvement.
Collaborate with Business Analytics to define outcome and return-on-investment measures used to demonstrate value to clients and members.
Partner with Clinical Operations so company-owned clinics can deliver each product to standard, including workflow, staffing, and training impacts.
Partner with the Network team to define what providers need to deliver at each experience level and support onboarding and training of network partners.
Work with Navigation and Coaching teams on the design of their programs within each product.
Track delivery against the product promise and raise issues early when it is at risk.
Represent the product and member in decisions about the portal and app so they reflect what EHE sells and how members experience it.
Provide product requirements and priorities to the digital and technology teams responsible for user interface/user experience design and build.
Help define how wearable and third-party data are used in the product where they add value for the member.

Desired Qualifications

Experience in healthcare, health benefits, or employer-sponsored services is preferred.
Business-to-business-to-consumer or direct-to-consumer experience is a strong plus.
Experience with multi-site or provider network models is a plus.

Who we are:

EHE Health is the leading national provider of preventive healthcare, partnering with mid- and large-sized employers to help their employees and dependents stay healthy. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., including our own company-owned clinics, staffed by a network of curated primary care physicians, clinicians and coaches.

For more than 100 years, EHE has led preventive care. Now we are evolving into a health and performance platform that delivers measurable outcomes for employers, employees and individuals. This role will be instrumental in this evolution.

EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This partnership brings Consello’s expertise in scaling high-growth businesses and its extensive network of industry leaders and gives EHE Health the backing to accelerate this next chapter.

What we’re looking for:

EHE is seeking a commercially minded Director, Product Management to turn our strategy into products we can sell and deliver at scale. Products our clients and members clearly understand and value. This is not a digital product role. You will own what we sell, how it is positioned and priced, and you will champion its delivery as promised.

You will take products from definition to market. You will work with our medical leadership on what goes into each product, and with Finance on cost and price. You will collaborate with Sales and Client Success on how products are sold. You will work with Clinical Operations and our Network team to make sure products are delivered to standard and to the intended level of experience, both in our own clinics and across our provider network. You will own the end-to-end journey for our employer clients, their employees and individual members. You will also help shape how our portal and app contribute to those journeys, working with the digital and technology teams who design and build them.

This role is for someone who has done this before and gets things done. You are as comfortable with a pricing model and a margin analysis as you are with clinical workflows or member feedback.

In this role, you will:

Own the product portfolio

Own EHE’s product architecture: the core offering, its tiers and add-ons, and the experience levels at which each is delivered
Turn strategy into clearly defined products, with documented scope, delivery standards and a clear definition of done
Partner with our medical leadership to define the clinical protocols behind each product
Build and maintain a product roadmap that sequences new products, enhancements and the migration of existing clients into the new product architecture
Lead product launches from definition to go-live, coordinating cross-functional workstreams and owners and holding the plan together
Simplify the portfolio over time, consolidating or retiring products that no longer earn their place

Own positioning and pricing

Define a clear value proposition for each product and audience: employers (HR, benefits and executive sponsors), brokers and consultants, and individual consumers
Partner with Marketing on product naming, messaging and sales enablement so the story is consistent internally and externally
Build and manage pricing for each product, tier and add-on with Finance, including list pricing, discount guardrails, and outcomes-based or shared-savings structures
Know the unit economics of every product: cost to deliver by channel (owned clinics versus network), gross margin, and how pricing decisions affect both
Track the competitive landscape, including lab-based testing, imaging, concierge medicine, institutional executive physicals and digital health, and use it to sharpen positioning and price

Own the end-to-end client and member journey

Own the journey from purchase through onboarding, scheduling, the visit, results, the physician plan, navigation, coaching, re-testing and renewal, for both employer-sponsored and direct-to-consumer members
Map the journey for each product and experience level, find where it breaks, and fix it with the teams who own each step
Define the service standards for each experience level, such as results turnaround, clinician model and responsiveness, and make sure they are measured
Use NPS, client feedback, utilization and engagement data to identify gaps and drive improvement
Collaborate with Business Analytics to define how we prove value: the outcome and ROI measures we report to clients and members

Make sure it gets delivered

Partner closely with Clinical Operations so our company-owned clinics can deliver each product to standard, including workflow, staffing and training impacts
Partner with our Network team to define what providers need to deliver at each experience level, and support the onboarding and training of network partners
Work with our Navigation and Coaching teams on the design of their programs within each product
Track delivery against the product promise and raise issues early when it is at risk

Shape the digital experience

Represent the product and the member in decisions about our portal and app, so they reflect what we sell and how members experience it
Provide product requirements and priorities to the digital and technology teams who own UI/UX design and build
Help define how wearable and third-party data are used in the product where they add real value for the member

What the role requires:

8+ years of experience in product management, product strategy or commercial strategy, including at least 3 years owning products end to end with pricing or P&L accountability
Experience managing service-based and tech-enabled service products, ideally in healthcare, health benefits or employer-sponsored services, where delivery depends on people and physical locations, not just software
Direct experience setting and managing pricing, including tiered pricing and value- or outcomes-based models
Strong commercial and financial skills: comfortable building a pricing model, a margin analysis and a business case
A track record of launching new products or repositioning existing ones in B2B markets; B2B2C or direct-to-consumer experience a strong plus
Experience working with operations teams to design and change how a service is delivered; experience with multi-site or provider network models a plus
Ability to lead through influence across Sales, Client Success, Marketing, Operations, Network, Medical, Finance and Technology
Working knowledge of digital product practices (requirements, user journeys, prioritization) to be an effective partner to UI/UX and engineering teams
Clear, concise written and verbal communication, and confidence presenting to senior executives and clients
A practical, hands-on approach and the ability to juggle multiple priorities and make things happen in a fast-paced, changing environment
A genuine interest in prevention, health and human performance

What we offer:

Competitive salary
Medical, dental, vision, life and disability insurance
Employer-matched 401(k) plan
Professional development reimbursement
Employee access to our wellness clinics and services
Gym and fitness allowances

The salary range for this role is $140,000 - $180,000 and is determined by a number of factors including the candidate's experience, qualifications and skills.

EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees.

About the Company

EHE Health

Premium preventive exams with personal mentorship

EHE Health provides premium preventive health care with a focus on personalized health mentorship for individuals and employers. Its core offering consists of comprehensive preventive exams and ongoing one-on-one guidance to help clients understand and improve their health, delivering customized health insights that go beyond typical primary care. Members access these services through membership fees and corporate partnerships, earning steady revenue while promoting long-term wellness. The company differentiates itself by pairing high-quality preventive assessments with continuous, personalized mentorship and actionable insights, tailored to both individuals and workforces. Its goal is to improve long-term health outcomes and overall wellness by delivering proactive, personalized support that helps people make lasting improvements to their health.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: New York City, New York
Founded: 1913

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