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Mercier Consultancy Group

Norwegian Speaking Customer Experts

Customer SupportConfirmed live in the last 24 hours
Full-timeAthens, Greece€18k - €22k

About the Job

Requirements

  • Native or fluent Norwegian, spoken and written, is required.
  • A valid EU passport or a valid work permit for Greece is required.
  • Previous experience in customer-facing roles is an advantage, not a requirement.

Responsibilities

  • Provide support for Canon customers and ensure a premium customer experience.
  • Resolve technical inquiries and troubleshoot Canon product issues via phone, email, and chat in Norwegian.
  • Maintain customer satisfaction by delivering accurate and timely information.
  • Stay updated with Canon products to provide guidance to customers.
  • Document customer interactions and case resolutions in the internal customer relationship management system.
  • Collaborate with international teams to optimize service delivery.
  • Contribute to the culture of the Athens office.

Desired Qualifications

  • Previous experience in customer-facing roles.

About the Company

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