Cross-Trained Licensed Practical Nurse

POSITION OVERVIEW

We are seeking a compassionate, motivated, and adaptable Cross-Trained Licensed Practical Nurse (LPN) to support our Dunkirk, Maryland. This role is designed to provide flexibility across both clinical and front-office responsibilities, ensuring a seamless experience for patients, families, and providers.

As a true cross-trained team member, you will support both the front and back of the clinic based on daily operational needs. You may assist with patient check-in, scheduling, and front-desk responsibilities before transitioning to rooming patients, administering vaccinations, supporting providers, and delivering hands-on pediatric care.

WHAT YOU’LL DO

Clinical Care & Provider Support

• Greet, room, and prepare patients for appointments with warmth and professionalism.
• Complete patient intake, obtain vital signs, and conduct assessments within defined scope of practice.
• Perform point-of-care testing, including strep, flu, RSV, COVID, hemoglobin, and other approved testing.
• Administer vaccines safely and accurately and monitor patients for adverse reactions.
• Assist physicians and advanced practice providers with patient care and procedures.
• Prepare, stock, and maintain exam rooms while following infection control standards.
• Support medication refills, prior authorizations, referrals, and patient recall efforts.
• Maintain accurate and up-to-date patient documentation in the EMR.

Front Office & Patient Experience

• Welcome patients and families and support check-in and registration.
• Collect and verify demographic, insurance, and other required patient information.
• Schedule appointments, follow-ups, consultations, and referrals.
• Answer and manage incoming calls with empathy and professionalism.
• Support patient check-out and ensure appropriate follow-up care is coordinated.
• Assist with patient outreach related to quality measures, recalls, and follow-up care.
• Maintain clear communication with providers and clinic team members to support continuity of care.
• Assist with opening and closing procedures and overall clinic organization.

Cross-Trained Clinic Support

• Flex between front-office and clinical responsibilities throughout the day based on patient volume, provider schedules, and clinic needs.
• Provide coverage across both the front and back of the clinic to help maintain efficient patient flow.
• Work collaboratively with the entire clinic team, stepping in where support is needed most.
• Adapt quickly as clinic priorities and patient needs change throughout the day.
• Identify opportunities to improve workflows, patient experience, and clinic efficiency.
• Serve as a positive representative of the clinic’s mission, vision, and values.

WHAT YOU’LL NEED 

• Active state LPN license in good standing.
• Current BLS/CPR certification required.
• 2+ years of clinical experience, preferably in pediatrics, family medicine, or outpatient care.
• Previous experience in a cross-trained clinical and front-office role preferred.
• Experience administering pediatric vaccinations and medications preferred.
• Familiarity with electronic medical records (EMR/EHR), scheduling systems, and basic office technology.
• Comfort performing both clinical and administrative responsibilities based on the needs of the clinic.
• Strong communication, organizational, and interpersonal skills.
• Ability to adapt quickly to changing priorities and work collaboratively in a fast-paced environment.
• Strong attention to detail, flexibility, and a proactive, team-oriented approach.
• A compassionate, patient-centered mindset and passion for delivering exceptional pediatric care.