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M-KOPA

Digital micro-financing for financially excluded

Sales Executive - Indirect Channel

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeAccra, GhanaNo salary listed

About the Job

Requirements

  • A first degree or Higher National Diploma is required.
  • At least 3 years of sales experience in Ghana in microfinance, insurance, telecommunications, mobile money, FMCG, or similar products or services is required.
  • Proven experience leading a multi-level field team, including supervisors or team leaders, and distribution partners such as retailers, agents, or dealers is required.
  • Strong sales, negotiation, presentation, and communication skills are required, including the ability to motivate, coach, and lead a wide range of people.
  • Comfort using data and mobile applications to track performance and report is required.

Responsibilities

  • Grow and manage the Indirect Channel in the territory, covering dealer shops and community shops.
  • Deliver weekly, monthly, and quarterly targets while upholding brand and retail standards in every shop, including preventing unofficial customer fees.
  • Lead and coach Cluster Leaders, hold them accountable for cluster results, and work through them to recruit, train, and supervise DSRs.
  • Recruit and onboard dealer and community shops, and follow each shop until its first sale.
  • Focus coaching on high-potential and underperforming shops, and agree on recovery plans or recommend exit for inactive shops.
  • Build strong relationships with key shop owners and retain the best partners against competitor offers.
  • Design the territory sales and marketing plan, including local promotions.
  • Enforce KYC requirements, duplicate identification checks, and fee rules, and review early repayment signals with Credit and Collections.
  • Manage DSR inventory, resolve audit recommendations, and report weekly on shop and team performance.
  • Manage attrition and resolve conflict between team members, shops, and agents.
  • Travel regularly across the territory.
  • Meet a compliance standard of zero substantiated fee complaints.

About the Company

M-KOPA

Digital micro-financing for financially excluded

M-KOPA is a digital micro-financing platform that targets people who are underserved by traditional banks. It provides micro-loans with flexible terms to help customers progress in life, using a connected, digital platform that processes payments in real time. The product works by offering small, affordable loans and tracking repayments through mobile or online channels, with interest earned on these loans as its revenue. Unlike some lenders, M-KOPA focuses on financially excluded communities and uses technology to reach remote areas where conventional banking is limited, keeping lenders and borrowers connected through a single platform. The company's goal is to expand financial inclusion by delivering fair, accessible financing that adapts to customers’ realities and supports their financial progress.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$721.1M
Headquarters
Nairobi, Kenya
Founded
2011

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