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Orlando Health

Not-for-profit healthcare system serving the Southeast

Medical Assistant

Clinical Support & Patient AdministrationPosted on Nov 9
Full-timeNo salary listed

About the Job

Requirements

  • High school graduation or equivalent is required.
  • Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient care setting, is required.
  • Current American Heart Association BLS Healthcare Provider Certification is required.
  • For employees hired after January 1, 2015, current certification from one of the listed recognized Medical Assistant certification agencies must be maintained within six months of hire.
  • The employee must demonstrate knowledge and skills appropriate to the age-specific needs of patients in the assigned department or unit.

Responsibilities

  • Provide patient care under the direction and supervision of a physician or Advanced Practice Provider in an ambulatory care setting.
  • Support and demonstrate effective, professional communication with patients and family members.
  • Collaborate with administrative and operations staff.
  • Gather patient data through interviews and observation.
  • Assist patients and families with examination preparation.
  • Assist the physician or Advanced Practice Provider during examinations and procedures.
  • Demonstrate competency in practice-defined tasks and skills.
  • Document treatments, procedures, and patient education according to organizational and department policies.
  • Act as a patient liaison by helping schedule specialty testing or physician consultations and providing scheduling information.
  • Process incoming and outgoing calls independently and professionally using sound clinical judgment.
  • Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under a provider's direction.
  • Follow organizational and department policies, procedures, value statements, and standards.
  • Follow personal and patient safety practices and infection-control standards.
  • Maintain regular and punctual attendance consistent with applicable policies and laws.
  • Participate in quality assurance and quality indicator activities as assigned.
  • Maintain awareness of medical and legal issues, patient rights, and regulatory and accrediting agency requirements.
  • Use supplies efficiently.
  • Assist the business office as needed with reception, scheduling, and patient discharge.
  • Travel between the Tampa and Wesley Chapel offices.

About the Company

Orlando Health

Not-for-profit healthcare system serving the Southeast

Orlando Health operates hospitals, clinics, and health services across the southeastern United States as a not-for-profit system. It delivers patient care through its network of facilities and clinicians, coordinating services to ensure continuity of care and reinvesting earnings into community health programs and facility improvements. Its not-for-profit status, long history (over 100 years), and regional focus distinguish it from for-profit competitors by prioritizing community needs over shareholder profits. Its goal is to improve local health and well-being by providing high-quality, accessible care and sustaining community benefits through reinvestment.

Company size
Not listed
Company stage
Not listed
Total funding
$251.7M
Headquarters
Orlando, FL
Founded
1918

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