Invisible Technologies AI

AI-assisted business process outsourcing platform

Online Ordering Specialist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

ContractRemote in South Africa$5 /hrRemote

About the Job

Requirements

Strong technical aptitude and the ability to learn new platforms quickly.
Ability to build trust and confidently handle technology, time, or cost objections.
Detail-oriented communication skills to uncover merchant needs through structured questioning and explain relevant digital solutions.
Proficiency in Google Workspace, including Docs, Sheets, and Gmail.
Comfort with data-driven decision-making.

Responsibilities

Guide merchants through full online ordering setup sessions and ensure high-quality implementations, including testing links and integrating ordering into existing websites, Google My Business, and Google Food Ordering.
Assist merchants in building new websites when needed or customizing existing pages to reflect their visual identity and meet design standards.
Process complex integrations, including Toast POS and dual menus, independently; ensure ordering links function and resolve technical barriers.

Desired Qualifications

Familiarity with e-commerce platforms and restaurant point-of-sale systems, especially Toast.
Basic knowledge of HTML/CSS or website customization.
Prior experience in B2B sales, customer success, or merchant onboarding.

Project Overview

We are sourcing independent Online Ordering Implementation Experts to provide onboarding and technical consultation for a digital commerce project. As restaurants and merchants increasingly adopt direct, commission-free online ordering platforms, their success depends on seamless integration and brand consistency. The objective of this project is to autonomously guide merchants through the setup of their Online Ordering pages, ensuring correct integration with their existing websites, Google My Business (GMB), and Google Food Ordering (GFO).

Project Deliverables & Scope

Operate autonomously to manage merchant implementations and provide technical guidance. Expected deliverables include:

Implementation & Integration: Guiding merchants through full setup sessions to ensure high-quality Online Ordering implementations, including testing links and integrating them into current websites, GMB, and GFO.
Brand Customization & Web Development: Assisting merchants in building new websites when needed or customizing existing pages to reflect their visual identity and meet strict design standards.
Technical Troubleshooting & POS Integration: Independently processing complex integrations (such as Toast POS) and dual menus, ensuring all ordering links are fully functional and resolving any technical barriers.

Required Expertise

To successfully fulfill the deliverables of this project, Contractors must possess a strong blend of technical agility and virtual client engagement experience.

Core skillset includes:

Strong technical aptitude with the ability to learn new platforms quickly, build trust, and confidently handle objections related to technology, time, or cost.
Detail-oriented communication skills to uncover merchant needs through structured questioning and articulate relevant digital solutions.
Proficiency in Google Workspace (Docs, Sheets, Gmail) and comfort with data-driven decision-making.
Preferred Experience: Familiarity with e-commerce platforms, restaurant POS systems (especially Toast), and basic knowledge of HTML/CSS or website customization. Prior experience in B2B sales, customer success, or merchant onboarding is highly valued.

Service Fees

We offer a pay rate of $5 per hour. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.

Engagement Type: Freelance / Independent Contractor

Workplace Type: Remote

About the Company

Invisible Technologies AI

AI-assisted business process outsourcing platform

Invisible Technologies automates repetitive digital work by combining artificial intelligence with a global team of human agents. It offers a subscription-based BPO platform where clients get a dedicated assistant who oversees and delegates tasks, using AI to speed up work and human agents to ensure accuracy. The product works through a high-touch service model: clients subscribe, access a portal to track task progress, usage, and billing, and rely on a dedicated assistant to manage workflows. The company differentiates itself with its transparent, subscription-based approach, long-term partnerships, and the pairing of AI with a global workforce to replace traditional outsourcing and provide more predictable pricing and results. Its goal is to streamline client operations, improve efficiency, and reduce costs by delivering digital work faster, better, and cheaper through ongoing, managed automation.

Company size: 1,001-5,000
Company stage: Growth Equity (Venture Capital)
Total funding: $107.9M
Headquarters: New York City, New York
Founded: 2015

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