W

Walmart

Sells groceries and essentials in stores and online

Tire and Battery Center Services Lead

Automotive Mechanical Repair & MaintenancePosted on Nov 12
Full-timeSan Marcos, TX, USAIn-person

About the Job

Requirements

  • At least 6 months of supervisory experience or 6 months of experience in the automotive industry.
  • Must be at least 18 years old.
  • Must successfully complete all job-required trainings and assessments within the prescribed time period after receiving the position.

Responsibilities

  • Supervise the Tire and Battery Center team to deliver the business plan and contribute to the club's success.
  • Communicate department goals, set guidelines and expectations for tire and battery service, execute company programs, follow policies, and advocate for members, associates, and the company.
  • Maintain knowledge of the business, safety and compliance protocols, service standards, equipment operations, tire pressure monitoring systems, tire recalls, product specifications, and seasonality.
  • Share knowledge and train the team; ensure associates know about new products and technologies and have the resources needed to work effectively.
  • Use learning resources and attend training conferences to drive continuous improvement.
  • Use digital tools to plan for and drive sales, improve the service experience, and increase associate engagement.
  • Use handheld technology to make immediate decisions about services, safety alerts, product information, product application, and training; adopt new tools early and encourage their use.
  • Drive business results and operational excellence, and maintain a neat, clean, and safe work area.
  • Plan proactively; order equipment, tools, and supplies while controlling expenses; track and monitor returns and special orders; assist with staffing and scheduling; operate cash registers, process transactions, and work hands-on in the area when needed.
  • Maintain accurate inventory, audit, safety, and compliance standards; complete required paperwork, logs, and documentation; and model commitment to member service.
  • Develop, communicate, and implement processes and practices by collaborating with managers, coworkers, customers, and business partners; analyze information from multiple sources; monitor progress and results; and identify and address improvement opportunities.
  • Promote compliance with company policies, procedures, and ethics standards by explaining and demonstrating how to apply them, implementing action plans, using the Open Door Policy, and assisting management with ethical and compliance issues.
  • Lead and participate in teams by sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing assignments; providing advice, feedback, and support; ensuring timelines and work quality; and helping others adapt to change.
  • Create a workplace where associates feel seen, supported, connected, and able to thrive.
  • Build strong and trusting relationships, communicate to motivate and influence, and strengthen the team by developing and mentoring others and recognizing their contributions.
  • Maintain high standards of integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company's regenerative goals.
  • Serve customers and members by putting them first, delivering results, making decisions based on reliable information, balancing short- and long-term priorities, and considering the impact of one's work on the team's ability to serve stakeholders.
  • Display curiosity and willingness to learn, take calculated risks, demonstrate resilience, drive continuous improvement, use new technologies and skills, and support others through change.
  • Identify potential and development needs in associates, build the team's skills to deliver high-quality services, encourage career growth, and source new talent internally and externally.

Desired Qualifications

  • Supervisory experience.
  • Tire industry experience.
  • Tire industry certification.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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