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RTX

Manufactures jet engines, avionics, missiles

Digital Business Relationship Manager for Commercial Engines

IT OperationsPosted on Nov 5
Full-timeEast Hartford, CT, USA$157.2k - $298.8k

About the Job

Requirements

  • A bachelor's degree in Information Technology, Business, Engineering, or a related field with 12 or more years of applicable work experience, including at least 5 years in IT business partnership, product ownership, digital transformation, or portfolio management; or an advanced degree in one of those fields with 10 or more years of applicable work experience, including at least 5 years in those areas.
  • Strong understanding of digital workplace technologies, enterprise platforms, data analytics, and IT service delivery models, including Agile, Waterfall, and hybrid models.
  • Ability to manage large or complex portfolios with multiple stakeholder groups.
  • Ability to influence and drive outcomes in a matrixed environment.
  • Must be a U.S. Citizen or U.S. Person and authorized to work in the U.S. without company immigration sponsorship, now or in the future.

Responsibilities

  • Serve as a trusted strategic partner to Commercial Engines leadership, aligning digital strategies and solutions with program, operational, financial, and customer objectives.
  • Develop understanding of Commercial Engines processes, pain points, and opportunities across engineering, fleet management, maintenance, repair and overhaul, supply chain, and customer programs.
  • Identify digital capabilities that advance business priorities, including margin expansion, material allocation optimization, cost reduction, turnaround-time optimization, and digital product enablement.
  • Facilitate long-range planning discussions and co-develop technology roadmaps supporting Commercial Engines’ strategic direction and value commitments.
  • Manage Digital Technology intake and prioritization for the Commercial Engines portfolio, ensuring requests are well-defined, strategically aligned, and feasible within enterprise standards.
  • Oversee a portfolio that includes workplace technology, engineering tools, cloud applications, analytics platforms, and operational systems.
  • Partner with the project management office, engineering, architecture, cybersecurity, workplace services, and application teams to scope, execute, and deliver initiatives.
  • Provide visibility into portfolio status, risks, dependencies, and value outcomes through structured governance and communication.
  • Ensure Digital Technology services supporting Commercial Engines, including collaboration platforms, engineering tools, data analytics, and mobility solutions, meet quality and performance expectations.
  • Monitor service levels and partner with operational teams to resolve chronic issues or recurring pain points.
  • Promote adoption of digital workplace capabilities and identify opportunities to standardize tools across Commercial Engines organizations.
  • Track and communicate the value delivered by technology investments, including return on investment, process improvement, and business impact.
  • Build collaborative partnerships with executives, program managers, engineers, customer support teams, operations, and cross-functional Digital Technology groups.
  • Translate business needs into clear technology requirements and explain technology impacts in business terms.
  • Lead cross-functional problem-solving sessions to drive alignment and resolve competing priorities.
  • Maintain transparent communication channels between Commercial Engines and key Digital Technology stakeholders.

Desired Qualifications

  • Experience within aerospace, engineering organizations, manufacturing, or large enterprise operations.
  • BRM certifications such as BRMP or CBRM, or ITIL Foundation.
  • Understanding of value management, capability modeling, and service management practices.
  • Experience with Planview Planning and Work Portfolio management.

About the Company

RTX

Manufactures jet engines, avionics, missiles

RTX operates in aerospace and defense with three main units: Pratt & Whitney jet engines, Collins Aerospace avionics and flight systems, and Raytheon defense systems. Jet engines provide thrust for commercial and military aircraft, avionics manage cockpit controls and navigation, and Raytheon builds missiles, radar, and sensing platforms. It differentiates itself by offering an integrated, end-to-end portfolio across both commercial aviation and national defense under one corporate roof, built on the legacy of Raytheon and UTC. Its goal is to help customers fly more efficiently and protect nations by advancing propulsion, electronics and defense tech for civilian and security needs.

Company size
10,001+
Company stage
IPO
Headquarters
Arlington County, VA
Founded
2022

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