$65k - $75k/yr+ Discretionary annual bonus + 4% 401(k) match
Mid
Washington, DC, USA
In PersonFull-time onsite; Monday through Friday, 9:00 AM–5:00 PM, with occasional evening or weekend commitments.
Real EstateReal Estate Property Management
No H1B Sponsorship
About the job
Requirements
A high school diploma or equivalent is required.
Candidates must be bilingual and able to speak Spanish.
Must be able to work full-time onsite with occasional evening or weekend commitments.
Basic proficiency in Microsoft Office Suite and general computer applications is required.
Ability to conduct property walkthroughs and lift or move up to 25 pounds is required.
Must be legally authorized to work in the United States.
Minimum of 3 years of experience in residential property management is required; cooperative or condominium experience is preferred.
Familiarity with community association governance, resident relations, and property operations is required.
Responsibilities
Serve as the property’s primary point of contact for residents and guests.
Respond to inquiries and log resident issues or concerns with appropriate follow-up.
Communicate important property notices and updates clearly and in a timely manner.
Coordinate community surveys and gather resident input on events and improvements.
Facilitate resident compliance with community rules and governing documents.
Plan and support community-building initiatives.
Monitor building activity, vendor performance, and overall operations.
Review internal processes and ensure adherence to policies, legal requirements, and best practices.
Manage security protocols, including monitoring cameras and maintaining secure building access.
Accept deliveries, log packages, and notify residents.
Track building inspection schedules, compliance dates, and service contracts.
Manage and provide oversight of maintenance staff.
Assist Board members with record keeping and operational responsibilities.
Attend and support Board and member meetings; take and distribute minutes as needed.
Maintain and update property records and Board files.
Help prepare quarterly and annual resident reports.
Identify and monitor compliance with property-specific and jurisdictional requirements.
Research and advise on applicable legal regulations.
Conduct periodic compliance reviews and implement corrective measures.
Collaborate with internal compliance teams as needed.
Assist in preparing the annual budget and tracking spending.
Review monthly financial statements and report concerns to the Board.
Manage and deposit funds related to property tasks, such as laundry and recycling programs.
Conduct routine inspections of hallways, exteriors, and shared areas.
Submit and follow up on work orders for issues identified during inspections.
Maintain an improvement log and ensure issues are addressed promptly.
Desired Qualifications
Experience serving in an onsite management capacity is strongly preferred.
Professional designations such as CMCA, AMS, or PCAM are a plus.
Previous experience coordinating vendors, contractors, and building operations is helpful.
Exposure to budgeting and financial review processes is beneficial.
Description
Who We Are
Tracing our original history back to 1920, EJF Real Estate Services has been a family-owned, family-operated business focused on residential property management and real estate sales in the Washington DC metropolitan area for over 30 years. Today, we are the largest DC-based property management company servicing hundreds of clients across the DMV. Our extensive market knowledge, hands-on industry experience, and best-in-class customer service work together to help communities thrive. Want to join in on the fun?
What You Do
As the Onsite Community Manager, you will be responsible for creating a welcoming atmosphere at the property by managing day-to-day operations, coordinating resident communications and community events, supporting compliance initiatives, and assisting the Board of Directors with administrative oversight. This role serves as the main point of contact for residents and vendors and plays a critical role in maintaining a high standard of community living. Candidates must be bilingual and able to speak Spanish.
Requirements
Resident Relations & Community Engagement
Serve as the property’s primary point of contact for residents and guests.
Respond to inquiries and log resident issues or concerns with appropriate follow-up.
Communicate important property notices and updates clearly and in a timely manner.
Coordinate community surveys and gather resident input on events and improvements.
Facilitate resident compliance with community rules and governing documents.
Plan and support community-building initiatives.
Operations & Oversight
Monitor building activity, vendor performance, and overall operations.
Review internal processes and ensure adherence to policies, legal requirements, and best practices.
Manage security protocols, including monitoring cameras and maintaining secure building access.
Accept deliveries, log packages, and notify residents.
Track building inspection schedules, compliance dates, and service contracts.
Manage and provide oversight of maintenance staff.
Board & Governance Support
Assist Board members with record keeping and operational responsibilities.
Attend and support Board and member meetings; take and distribute minutes as needed.
Maintain and update property records and Board files.
Help prepare quarterly and annual resident reports.
Compliance & Legal Monitoring
Identify and monitor compliance with property-specific and jurisdictional requirements.
Research and advise on applicable legal regulations.
Conduct periodic compliance reviews and implement corrective measures.
Collaborate with internal compliance teams as needed.
Financial & Budget Support
Assist in preparing the annual budget and tracking spending.
Review monthly financial statements and report concerns to the Board.
Manage and deposit funds related to property tasks (e.g., laundry, recycling programs).
Facility Inspection & Maintenance Coordination
Conduct routine inspections of hallways, exteriors, and shared areas.
Submit and follow up on work orders for issues identified during inspections.
Maintain an improvement log and ensure issues are addressed promptly.
Requirements
High school diploma or equivalent (required).
Candidates must be bilingual and able to speak Spanish.
Must be able to work full-time onsite with occasional evening or weekend commitments.
Basic proficiency in Microsoft Office Suite and general computer applications.
Ability to conduct property walkthroughs and lift/move up to 25 lbs.
Must be legally authorized to work in the United States.
Qualifications
Minimum of 3 years’ experience in residential property management, preferably in a cooperative or condominium setting.
Experience serving in an on-site management capacity strongly preferred.
Familiarity with community association governance, resident relations, and property operations.
Professional designations such as CMCA, AMS, or PCAM are a plus.
Previous experience coordinating vendors, contractors, and building operations is helpful.
Exposure to budgeting and financial review processes is beneficial.
Skills
Customer Service
Communication
Organization
Problem Solving
Technology
Judgment
Time Management
Working Conditions
Full-time onsite at an assigned residential property.
Monday through Friday, 9:00 AM – 5:00 PM; occasional evening/weekend meetings or emergency response may be required.
Environment: residential lobby/front desk, office, and common area environments.
Standing, walking, bending, and lifting up to 25 lbs. as needed.
Core Values
All EJF employees must exhibit our core values in their roles and daily interactions.
Hustle Hard
Own It Always
Get Better Every Day
What We Offer
EJF offers eligible, full-time employees:
Salary: $65,000 – $75,000, with eligibility for a discretionary annual bonus
Comprehensive health benefits package – 100% employer paid
Employer-paid Life and Disability insurance
401(k) plan with 4% company match and immediate vesting
Generous paid time off and holidays
The company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are an applicant that requires reasonable accommodation, please email us at [email protected].