Full-Time
Senior/Principal Product Manager
Retention
Quince
1,001-5,000 employees
Direct-to-consumer fashion and home goods retailer
Compensation Overview
$165k - $281k/yr
Palo Alto, CA, USA
In Person
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- At least 5 years of experience defining and launching products.
- Proven ability to influence cross-functional teams without formal authority.
- An artificial intelligence and technical background.
- Strong written and verbal communication skills.
- Ability to use data to answer product and engineering questions.
- Ability to tackle loosely defined problems.
- Experience with customer relationship management platforms, email service providers, customer data platforms, lifecycle automation, experimentation, and personalization tools.
- Ability to build artificial intelligence tools and foster artificial intelligence adoption across the organization.
- Define the product vision, strategy, and roadmap for the customer relationship management and retention technology, working closely with the Senior Director of Retention, Chief Growth Officer, and data team.
- Serve as the subject matter expert in customer relationship management data, lifecycle tooling, and the platforms in use, and optimize the existing technology stack.
- Collaborate with retention marketing, data science, and engineering to develop lifecycle orchestration, customer segmentation, and personalization technology strategies.
- Build autonomous systems to monitor and deliver personalized communications across email, SMS, push, and in-app channels.
- Build a platform that integrates multiple customer relationship management channels and connects lifecycle signals to growth and acquisition teams.
- Enable development of a personalization engine and audience segmentation for targeting, lifecycle triggering, and lifetime-value optimization.
- Evaluate potential third-party customer relationship management, customer data platform, and email service provider vendors.
- Continuously test new lifecycle programs and messaging strategies.
- Automate lifecycle triggers and scale them across channels, markets, and customer segments.
- Build reporting and insights for retention metrics, including repeat purchase rate, lifetime value, churn, and incremental customer relationship management revenue.
- Include behavioral and lifecycle signals in targeting and personalization across owned channels.
- Establish rigor around data quality and data-driven decision-making.
- Build low-touch processes, self-service solutions, and automation to reduce engineering involvement in business-as-usual activities to less than 5 percent.
- Develop internal platforms and operational dashboards for retention marketers to manage lifecycle campaigns effectively.
Quince operates an online, direct-to-consumer retail platform for fashion and lifestyle items. Customers browse and buy items such as dresses, blouses, leather goods, and home essentials on Quince’s website, with prices kept low by sourcing directly from manufacturers around the world. It differentiates itself by pursuing direct global sourcing to offer affordable luxury and by building a community of customers who share experiences on social media with #OneQuince. The goal is to provide high-quality products at accessible prices while growing a loyal online community around the Quince brand.
Company Size
1,001-5,000
Company Stage
Series E
Total Funding
$958M
Headquarters
San Francisco, California
Founded
2018
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Simplify's Take
What believers are saying
- Quince raised $500 million on March 11, 2026, valuing it at $10.1 billion.
- Revenue topped $2 billion annualized in February 2026, after surpassing $1 billion in 2025.
- June 15, 2026 jury invalidated Deckers' UGG design patent, validating Quince's dupe playbook.
What critics are saying
- Mandel v. Last Brand expanded July 8, 2026, attacking Quince's pricing disclosures.
- Williams-Sonoma's November 2025 lawsuit targets Quince's 'Beyond Compare' charts and brand comparisons.
- Quince's dupe identity invites copycat fatigue; one adverse injunction would cripple customer acquisition.
What makes Quince unique
- Quince’s M2C system cuts retail markup, shipping factory-direct cashmere, bedding, and furniture.
- Quince pairs AI demand forecasting with near just-in-time manufacturing across 50-plus factory partners.
- Quince is building a broader luxury-basics platform, adding Canada, Europe, and beauty in 2026.
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Benefits
Performance Bonus
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Growth & Insights and Company News
6 month growth
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↑ 43%One block of wood, four generations, 120 years. How a Michigan innovation became the foundation of four generations of Holland Bowl Mill August 13, 2026 West Michigan was already becoming a manufacturing powerhouse when Louis Fuller started making bowls in North Muskegon in 1906, where he developed the concept of making nesting bowls from a single block of wood. The region's forests supplied lumber and paper mills, its rivers and Great Lakes moved raw materials and finished goods, and its factories turned wood into furniture and other products that would become hallmarks of the region. Fuller found his own niche. He developed a remarkably efficient process that became the foundation of a business that would eventually make its way from North Muskegon to Holland and, 120 years later, into homes around the country. The story took a turn toward Holland in 1926, when Chester Van Tongeren opened the Wooden Shoe Factory. By the 1960s, the popular tourist attraction was selling Fuller bowls in its gift shops. The businesses remained connected for decades, and in 1987 Van Tongeren's grandson, Dave Gier, acquired the bowl business. In 1999, Gier made the decision to focus exclusively on bowls and renamed the company Holland Bowl Mill. The move transformed what had been part of a tourist-oriented woodworking business into a company centered on the bowl-making process Fuller had developed decades earlier. In 2001, Holland Bowl Mill moved to its current James Street location and expanded production with custom hydraulic lathes. Kory Gier took over as fourth-generation owner in 2017, and his sister, Krista Chalifour, joined the company in 2019. That same year, the mill began offering free factory tours and opened a retail store, giving visitors a chance to see the manufacturing process firsthand. Today, the bowls have traveled considerably farther than their West Michigan beginnings. Holland Bowl Mill has built partnerships with retailers including Quince, Williams-Sonoma and Crate & Barrel. The company says revenue has grown from $700,000 in 2016 to $4 million, while some employees have been with the company for more than 20 years. That may be the most satisfying part of the 120-year story: a distinctly Michigan manufacturing idea didn't just survive. It found a way to remain relevant. "In a world where many products are becoming increasingly more based on trends, there's something special about staying true to a time-tested process. Quality, care, and tradition have always been at the heart of what we do, and we're proud to be preserving this craft and sharing it with future generations," said third-generation owner Dave Gier. Kory Gier sees the anniversary in similarly human terms. "This milestone is a testament to generations of hard work and the belief that a simple idea can grow into something lasting with the right team behind it," he said. "We're proud of our history, grateful for those who have helped shape it, and excited to continue building on that legacy for years to come." Holland Bowl Mill will celebrate its 120th anniversary Saturday, Sept. 5, from 10 a.m. to 3 p.m. The celebration will include live bowl turning, a tent sale with select products up to 50 percent off, raffles, food and refreshments, live music and kids' activities, including 7-inch bowl finishing and engraving for $15. The company also will offer exclusive "120 years" bowls signed by Dave Gier. Discover more Food drink guide City & Local Guides Local News
Quince, the San Francisco-based direct-to-consumer brand, has surpassed $2 billion in sales over the last 12 months. The company previously reported revenues of over $1 billion for 2025, with triple-digit annual growth since its 2018 founding. In March, Quince closed a $500 million series E funding round led by Iconiq, valuing the company at $10.1 billion. Investors included Baillie Gifford, Basis Set Ventures, DST Global, MarcyPen Capital Partners, Notable Capital, Wellington Management and WndrCo. Launched in 2019 with $50 cashmere jumpers, Quince has expanded to over 100 categories including apparel, home goods, jewellery and furniture. The company uses AI to predict weekly demand and adjusts production through manufacturer partnerships.
Beauty's top headlines: July 23, 2026. Belmont Cameli For TRESemmés New Campaign; Kylie Cosmetics Teases New Fragrance Launch; MCoBeauty Dupes Urban Decay; Forta Cosmetics Has Earned A Place In Sephora's Accelerate Program; Quince Appoints Lindsey Peterson To Lead Beauty Merchandising Andrea Nagel Beauty News July 23, 2026 Recent innovative hair care and fragrances developments, as well as affordable makeup solutions, highlight how companies are finding new ways to connect with customers and stand out in a competitive market. TRESemmé has introduced its expanded Bouncy Curls Collection with a fun summer campaign featuring actor Belmont Cameli. The campaign highlights easy-to-use products designed for people with wavy and curly hair who want defined, soft curls without heavy styling products or frizz, even in humid weather. The collection was created with feedback from curly-haired creators to better meet the needs of those with 2B-3B hair textures. Along with online videos and styling tips from professionals, the brand will host a summer event in Brooklyn where fans can celebrate their curls. The affordable product line aims to deliver salon-inspired results while making daily hair routines quicker and more enjoyable. (PR Newswire) In addition to new launches, Kylie Cosmetics is expanding its fragrance lineup with the upcoming Mood Stone collection. The new release includes three separate perfumes, each created with its own unique personality and design. The bottles feature smooth, stone-inspired shapes in soft pink, beige, and black tones, reflecting the theme of the collection. The fragrances will first be available on the brand's website before arriving at Ulta Beauty shortly afterward. This launch continues Kylie Jenner's growing success in the perfume market, following the popularity of her Cosmic fragrance series, which has expanded over the past few years with several new versions. (Cosmetics Business) Another beauty launch comes from MCoBeauty, which is introducing its new All Dayer Setting Spray made with the original formula once created by Skindinavia for Urban Decay's popular setting spray. The brand is offering the same long-lasting performance and cooling technology at a much lower price, making it more affordable for everyday shoppers. Launching first online before expanding to Superdrug stores, the product reflects MCoBeauty's goal of delivering high-quality beauty items without luxury price tags. As demand for makeup that lasts all day continues to grow, the brand hopes this release will appeal to both longtime fans of the original formula and consumers looking for a budget-friendly alternative. (The Industry Beauty) Continuing the trend of beauty brands focusing on performance and innovation, Forta Cosmetics has earned a place in Sephora's Accelerate program. Founded by WNBA player Lexie Hull and her former college roommate Sarah Guller, the brand was inspired by the need for makeup that stays in place during workouts, sports, and other active lifestyles. Their first product, a sweat-resistant setting spray, quickly attracted attention after its successful launch. Forta aims to create beauty products that combine durability with everyday wear, making them useful for athletes as well as busy professionals. By joining Sephora's business development program, the company hopes to strengthen its brand while expanding its product line and reaching more consumers in the future. (Beauty Independent) Meanwhile, Quince is strengthening its position in the beauty industry by appointing Lindsey Peterson as its first Head of Merchandising for Beauty. Drawing on her background in luxury retail and digital commerce, Peterson will oversee the company's beauty selection, merchandising strategy, and partnerships with brands. Her hiring reflects Quince's plans to thoughtfully grow its beauty business while maintaining the same focus on quality and value that has helped the company succeed in other product categories. Rather than rushing into the market, Quince aims to carefully build a collection that meets customer expectations. More information about its upcoming beauty products and brand collaborations is expected to be shared in the future. (CEW) To read more about these stories, click the headlines below. MEMBERS ONLY: Members can click here to be considered for our bi-monthly Member Spotlight, where we highlight standout work, achievements, and contributions across the community. Stay ahead of the latest beauty trends, market shifts, executive updates, and career advice. * Required fields
Deckers Outdoor loses infringement lawsuit to Quince. June 15, 2026 Ugg brand owner Deckers Outdoor Corp. lost its lawsuit against Quince, with a jury deciding the design patent covering the Ultra Mini Boot is invalid. After a four-day trial in the US District Court for the Northern District of California, the jury issued a verdict in Quince's favor on Monday, finding that Quince's Australian Shearling Mini Boot infringed US Patent No. D927,161, but that the claimed design was invalid. Because the patent was invalidated, Quince avoided all liability and financial damages. The jury reached the verdict after deliberating for over two hours. A juror noted to Bloomberg that the design drawings lacked adequate reproduction detail and featured strictly functional components like seams. Quince's counsel, Xinlin Li Morrow of Morrow Ni LLP, said the verdict "vindicated Quince's mission and consumer rights." The trial was seen as among the first tackling the legality of "dupes," or popular products that are advertised as low-cost equivalents to their brand-name counterparts. Quince, which specializes in dupes, says its mission is to "create products of equal or greater quality than the leading luxury brands at a much lower price." "This case was never about an ankle boot," Quince Head of Legal Joel Dion said in a statement. "It was about whether one company can claim ownership of a common, category-wide design and use the courts to push out anyone who competes with it." Deckers, which also owns Hoka and Teva, sued Quince in 2023 over allegedly copying its design patent covering the Ugg Classic Ultra Mini boot. Quince denied the allegations and argued the patent was invalid. Deckers had previously argued that Quince also violated its trademark rights. U.S. District Judge Araceli Martinez-Olguin dismissed Deckers' trademark-related claims last year after finding the Ugg design was too generic for trademark protection. Image courtesy Ugg
Online retailer Quince said on Wednesday it has raised $500 million in a Series E funding round at a post-money valuation of $10.1 billion, signaling strong investor appetite for tech-enabled retail platforms benefitting from resilient spending by wealthy shoppers.