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Intrepid Asia

Omni-channel ecommerce management and marketing solutions

Livestream Team Lead

Social Media Strategy & ManagementPosted on Nov 9
Full-timeMandaluyong, Metro Manila, PhilippinesNo salary listed

About the Job

Requirements

  • Prior experience in e-commerce, digital live-selling, or social commerce operations is required; direct experience as a livestream host or studio producer is highly preferred.
  • A proven track record in managing teams, coordinating schedules, and mentoring talent in a fast-paced environment is required.
  • Strong familiarity with the operational and backend tools of major livestreaming platforms, such as TikTok Creator Center, TikTok Seller Center, Shopee Live, and Lazada Live, is required.
  • Fluent verbal and interpersonal communication skills in both English and Filipino are required, including the ability to coach hosts on screen presence, charisma, and viewer engagement.
  • A data-oriented approach and a solid understanding of how live engagement metrics correlate with e-commerce conversion and sales targets are required.

Responsibilities

  • Manage, mentor, and train a roster of Livestream Hosts; conduct regular performance reviews, monitor live broadcast quality, and provide constructive feedback on engagement techniques, brand compliance, and salesmanship.
  • Oversee end-to-end operational planning, including host shift scheduling, studio and equipment readiness, and platform setup across key e-commerce channels such as TikTok Shop, Shopee, and Lazada, ensuring coverage for peak shopping hours and weekends.
  • Collaborate with brand managers to review promotional mechanics, product line-ups, and live-exclusive vouchers; guide hosts on product demonstration scripts, interactive games, giveaways, and call-to-action strategies to maximize gross merchandise value and audience retention.
  • Develop structured onboarding playbooks, objection-handling scripts, and platform feature guidelines to bring new hosts up to speed.
  • Monitor real-time livestream analytics, including viewer retention, engagement rate, click-through rate, conversion rate, and revenue, and identify actionable insights to refine hosting strategies and broadcast formats.
  • Step in as a host or co-host during high-priority campaign days, such as mega-sales, 11.11, and double-digit days, or operational emergencies when necessary.

Desired Qualifications

  • Direct experience as a livestream host or studio producer is highly preferred.

About the Company

Intrepid Asia

Omni-channel ecommerce management and marketing solutions

Intrepid Asia provides ecommerce and digital solutions for brands aiming to win in Southeast Asia, focusing on end-to-end omni-channel ecommerce management, digital marketing, and market intelligence, all backed by in-house technology. It helps brands grow online by managing storefronts and marketplaces across channels, running digital marketing campaigns, and using data-driven insights to optimize strategy. Its differentiation comes from regional scale across Southeast Asia combined with a unified tech-enabled platform and expansion into social commerce and brand-owned sites. Its goal is to maximize brands' online presence and sales across multiple channels in Southeast Asia.

Company size
201-500
Company stage
Acquired
Total funding
$11M
Headquarters
Singapore, Singapore
Founded
2017

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