A bachelor's degree in business, marketing, engineering, or a related field is required.
At least 3 years of experience in a sales or account manager role serving automotive customers is required.
Strong verbal and written communication skills are required.
Excellent listening, negotiation, and presentation abilities are required.
Familiarity with customer relationship management (CRM) software is preferred.
The ability to manage multiple account management projects simultaneously while maintaining attention to detail is required.
The ability to communicate, present, and influence stakeholders at all organizational levels, including executive and C-level stakeholders, is required.
Some travel is required.
Responsibilities
Manage customer accounts, develop new business, and negotiate contracts and agreements to maximize profits.
Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
Collaborate with internal design, quality assurance, and process teams to deliver quotations and design for manufacturing (DFM) for customers.
Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
Forecast and track sales for each customer.
Monitor customers' electronic data interchange (EDI) weekly and control inventory levels.
Manage and expand relationships with existing clients, seek out and acquire new clients, address client issues, and respond to client questions.
Desired Qualifications
Familiarity with customer relationship management (CRM) software.
Sanhua International is looking for an Account Manager to join our team in our San Jose, CA office. The Account Manager place a crucial role in managing and expanding relationships with existing clients while also seeking out and acquiring new clients for a company's products. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities:
Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits.
Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
Collaborate with internal design/ QA/process team to deliver the quotation and DFM for customers.
Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
Forecasts and tracks sales for each customer. Weekly monitor the customers EDI and control the inventory level.
Requirements:
Bachelor’s degree in business, marketing, engineering or a related field is required
3+ years of experience in a sales/account manager role for automotive customers
Strong verbal and written communications skills
Excellent listening, negotiation, and presentation abilities
Familiarity with CRM software preferred
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Some travel required for this roleSanhua International is looking for an Account Manager to join our team in our San Jose, CA office. The Account Manager place a crucial role in managing and expanding relationships with existing clients while also seeking out and acquiring new clients for a company's products. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities:
Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits.
Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
Collaborate with internal design/ QA/process team to deliver the quotation and DFM for customers.
Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
Forecasts and tracks sales for each customer. Weekly monitor the customers EDI and control the inventory level.
Requirements:
Bachelor’s degree in business, marketing, engineering or a related field is required
3+ years of experience in a sales/account manager role for automotive customers
Strong verbal and written communications skills
Excellent listening, negotiation, and presentation abilities
Familiarity with CRM software preferred
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level