Field Service Technician
About the job
- Proven experience in plumbing or electrical fields is preferred, but full training will be provided.
- A full and valid driving license with a maximum of 6 points is required.
- Ability to diagnose and resolve technical issues effectively is required.
- Strong do-it-yourself skills and experience using power tools are required.
- Excellent communication skills and the ability to build rapport with customers are required.
- Carry out regular maintenance and repairs on water treatment systems.
- Install and troubleshoot equipment directly at clients' locations.
- Oversee service schedules efficiently to reduce customer downtime.
- Keep precise records of service visits and communicate any issues or suggestions.
- Engage with customers to understand their needs and deliver customer service.
- Visit the designated Service Centre weekly to replenish parts and supplies.
About the company
Culligan UK delivers water solutions for homes and businesses across the United Kingdom, including bottled and mains-fed water coolers, hospitality systems, multi-functional taps, water softeners, filtration, and customised refill stations. These products work by drawing from a mains supply or bottled source, using filtration and softening to improve taste and protect appliances, with installation and maintenance provided by local Culligan teams. The company combines its UK presence with Culligan International’s global water-treatment technology and local know-how to tailor hydration solutions and promote sustainable options. Its goal is to provide high-quality drinking water for everyone while reducing plastic waste and supporting sustainable hydration across the UK.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
United Kingdom
Founded
1969
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Simplify's Take
What believers are saying
- Culligan launched a Bentons Haulage partnership and 10 trailers on 8 August 2025.
- The company pushed hospitality-focused solutions on 23 April 2026, targeting multi-site accounts.
- Culligan's website updated 1 September 2026 shows active business-water demand remains central.
What critics are saying
- Culligan resigned WHA membership on 24 November 2025, weakening procurement credibility.
- WHA told buyers on 1 December 2025 to verify membership before awarding contracts.
- BWT UK's April 2026 Eden Springs customer takeover raises pressure on Culligan's office-water share.
What makes Culligan UK unique
- Culligan UK combines Waterlogic expertise with nationwide mains-fed and bottled dispensers.
- Its 2025 Bentons Haulage fleet of 10 branded trailers strengthens UK logistics visibility.
- National account service offers one manager, UK-wide engineers, and consolidated billing.
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Benefits
- Paid Vacation
- Paid Holidays
- Paid Sick Leave
- Commuter Benefits
- Employee Discounts
- Employee Assistance Programme
- Training Programs
- Life Insurance
- Performance Bonus
- Parental Leave