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Hitachi Energy

Global electrical transmission and grid modernization

Maintenance Engineer Telecommunications

Telecommunications EngineeringPosted on Nov 10
Full-timeBrisbane QLD, AustraliaNo salary listedIn-person

About the Job

Requirements

  • A degree qualification in Electronic Engineering, Telecommunications Engineering, Computer Engineering, Information Technology, or a related discipline, or an equivalent relevant telecommunications qualification.
  • Demonstrated experience in telecommunications fault finding and technical support, including radio access, mobile core, or associated IP-based telecommunications systems.
  • A minimum of 5 years of experience in maintenance engineering, technical support, testing, commissioning, or related engineering roles.
  • Understanding of GSM-R, GPRS, FRMCS, radio frequency communications, Quality of Service, and rail signalling communication systems is highly regarded.
  • Willingness to participate in an on-call roster and provide after-hours support in a 24/7 operational environment.
  • Commitment to continuous learning and professional development.
  • Ability to work independently while contributing effectively within multidisciplinary teams.

Responsibilities

  • Provide technical support for ETCS Data Radio Systems, focusing on either Radio Access Network or Mobile Core systems, including fault investigation, performance monitoring, and system recovery.
  • Download, analyse, and interpret system and communication logs to investigate faults, perform root cause analysis, and monitor performance proactively.
  • Undertake routine system health checks and identify opportunities to improve system reliability, availability, and performance.
  • Develop, maintain, and update technical documentation, maintenance procedures, drawings, asset records, and reliability reports, including Failure Reporting, Analysis, and Corrective Action System records.
  • Manage and coordinate Level 3 escalations relating to unexpected or complex system behaviour, providing initial technical investigations and supporting evidence for Subject Matter Expert review.
  • Support internal and customer reporting requirements, ensuring accurate and timely communication of maintenance activities and system performance.
  • Record technical findings, recommendations, corrective actions, and lessons learned, and communicate outcomes to relevant stakeholders.
  • Participate in team meetings, technical workshops, training programs, and continuous improvement initiatives.
  • Build and maintain effective working relationships with clients, contractors, suppliers, and internal stakeholders.
  • Monitor system performance against contractual Service Level Agreements and Key Performance Indicators, ensuring incidents affecting train operations or production are investigated and resolved.
  • Ensure compliance with Health, Safety and Environmental policies, procedures, and reporting requirements.

Desired Qualifications

  • CCNA certification or an equivalent networking certification.
  • Previous experience working on the Queensland Rail network.

About the Company

Hitachi Energy

Global electrical transmission and grid modernization

Hitachi Energy provides systems and solutions for transmitting and distributing electricity. It sells and implements equipment such as transformers, high‑voltage gear, and grid automation tools that help move power from generation sites to homes and businesses. Its offerings include hardware and software that monitor, control, and optimize electrical grids, with AI, data analytics, and automation to improve efficiency and reliability. The company differentiates itself by combining its global engineering footprint with advanced digital technologies and a broad portfolio that covers transmission, distribution, and grid optimization, backed by a presence in more than 140 countries and a workforce of over 40,000. Its goal is to support a cleaner, more flexible, and carbon‑neutral energy future by modernizing infrastructure and integrating renewable energy sources.

Company size
10,001+
Company stage
Grant
Total funding
$22M
Headquarters
Zurich, Switzerland
Founded
1900

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