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Hitachi

Diversified tech conglomerate delivering digital solutions

Service Sales Specialist

Field SalesConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or higher is required.
  • More than five years of sales or sales support experience is required, along with good knowledge of DISC products.
  • Fluent English skills in written, oral, and reading communication are required.
  • Good communication and presentation skills and customer orientation are required.
  • Being a good team player is required.
  • Interest in challenges and learning new things and knowledge is required.

Responsibilities

  • Conduct regular customer visits to develop service project opportunities, including extension, retrofit, and strategic spare-parts business; support internal and external customers and collect customer feedback.
  • Receive requests for quotation from end or internal customers, register them in SFDC, assess the requests, and allocate support tasks to internal technical and commercial support teams.
  • Maintain and update service-project pipeline information in SFDC to support accurate business forecasting.
  • Analyse customer requests for quotation, initiate risk reviews where necessary, define technical solutions, and gather technical documentation and cost data from internal functional teams.
  • Calculate bidding prices, set pricing strategies, prepare bid documents for submission, and follow up on customer negotiations and clarifications.
  • Support contract signing and collaborate with the commercial team to register contracts in the SAP system.
  • Hand over awarded contracts to the project delivery team and support project managers with customer communication throughout project execution.
  • Use digital tools and data to support customer interactions, service execution, and issue resolution, including Salesforce, ServiceNow, Copilot, Power BI dashboards, and relevant AI-enabled productivity solutions.
  • Ensure compliance with applicable external and internal regulations, procedures, and guidelines.
  • Demonstrate safety and integrity by taking responsibility for personal actions while caring for colleagues and the business.

Desired Qualifications

  • A major in mechanical engineering, electrical engineering, or a related field is preferred.

About the Company

Hitachi

Diversified tech conglomerate delivering digital solutions

Hitachi is a global conglomerate operating in energy, digital solutions, home appliances, and infrastructure to support governments, businesses, and consumers. Its offerings turn data into actionable insights through digital transformation services and Hitachi Energy’s renewable energy and grid solutions. It differentiates itself with an integrated portfolio that combines hardware, software, and services and a emphasis on societal impact and sustainability. Its goal is to build a sustainable society by using technology and data to improve energy efficiency, infrastructure resilience, and quality of life.

Company size
10,001+
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1910

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