Insurance Call Center Representative
DXC Technology
Insurance Call Center Representative
DXC Technology
Global IT services for enterprise modernization
Job Description:
About DXC Technology
DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.
What You´ll Do:
•Execute business process transactions, ensuring accuracy and adherence to established procedures.
•Collaborate with senior analysts, managers, and other team members.
•Assist in process improvement projects and data analysis.
•Support the team in identifying process bottlenecks and maintaining quality standards.
•Ensure compliance with established quality and procedural guidelines.
•Contribute to updating and documenting process procedures.
•Work with the team to achieve performance targets and quality standards.
•Participate in training and development programs.
Who You Are:
•Bachelor's degree in a relevant field or equivalent combination of education and experience
Must be legally authorized to work in the United States without requiring sponsorship now or in the future
•Typically, 1+ years of relevant work experience
•Proven experience in business process transactions
•Proficiencies in business process management and optimization
•A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
•Advanced degree in a relevant field a plus
•Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus
Work Environment
DXC Site in Tulsa, OK
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
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Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us viaemail.
Please note: DXC will respond only to requests for accommodations due to a disability.
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Global IT services for enterprise modernization
DXC Technology provides IT services to large enterprises, helping them manage and modernize mission-critical systems. It offers consulting, system integration, and managed services that are typically delivered under long-term contracts. The core offering is the Enterprise Technology Stack, which modernizes IT infrastructure, optimizes data architectures, and ensures security and scalability across public, private, and hybrid cloud environments. By applying this stack, DXC helps clients run reliable and scalable IT operations while migrating workloads to the cloud and strengthening data governance. The company differentiates itself with a global reach, a large Fortune 500 client base, and a track record of long-term partnerships, coupled with commitments to sustainability and corporate responsibility. The goal is to be a trusted partner that enables enterprises to operate, secure, and evolve their IT environments efficiently and effectively.
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