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Ernst & Young

Global professional services: consulting, assurance, tax

Account Manager Assistant Director Pittsburgh - Charlotte or Metro NY

Account ManagementUpdated on Nov 14
Full-time$79.2k - $148.5k

About the Job

Requirements

  • Seven to ten or more years of account management or similar relevant experience, preferably within Financial Services.
  • Ability to communicate, present, and influence credibly and effectively at all levels of the organization.
  • Effective influencing and relationship-building skills with strong executive presence.
  • Excellent written, verbal, and presentation skills.
  • Strong attention to detail and sound organizational skills.
  • Ability to manage multiple priorities simultaneously.
  • Bachelor’s degree, with an emphasis in Marketing or Business preferred, or relevant experience.

Responsibilities

  • Manage one to two Global 360 or Focus Core accounts and drive the key activities of EY’s Account Management Framework.
  • Work with the Global Client Service Partner and Sales Executive, if applicable, to co-develop account strategy and drive global execution of account plans, including relationship strategy and advancement, service-line planning, account integration, pursuit support, and pipeline development.
  • Serve as a knowledge hub for the accounts, connecting the global team to EY growth drivers and client business issues.
  • Maintain a strong understanding of the client’s business agenda and EY solutions to connect clients with the appropriate people across EY’s global network.
  • Work with the Global Client Service Partner, Sales Leader, Sales Activation Leader, and Sales Executive, where applicable, to drive account strategy and innovation, client relationship growth, sales acceleration, and talent development.
  • Ensure cross-service-line and cross-geography integration on large, complex global accounts and support exceptional client service.
  • Influence leaders, impact sales excellence, and drive account actions.
  • Operate internally and externally, locally and globally, to achieve results with minimal supervision.
  • Act as a key leader for strategic account activation.
  • Own the Assessment of Service Quality process by developing the plan, leading or attending interviews, driving actions after interviews, and following up at year-end.
  • Use generative AI and automation tools to improve effectiveness, accelerate learning, and support data-driven decision-making.

Desired Qualifications

  • Experience delivering client-focused solutions based on customer needs.
  • Strong business and commercial acumen and understanding of major industry-sector trends.
  • Leadership, facilitation, coaching, and mentoring skills.
  • Strategic thinking and analytical skills.

About the Company

Ernst & Young

Global professional services: consulting, assurance, tax

EY (Ernst & Young) provides professional services at a global scale, offering consulting, assurance, tax, and transaction advisory services. It serves clients across industries such as technology, media, real estate, hospitality, and construction. Instead of selling a single product, EY works with clients through tailored engagements where cross-disciplinary teams analyze challenges, design strategies, perform audits, help with tax planning, and assist with mergers or divestitures. What sets EY apart is its worldwide reach and integrated service model, industry-specific expertise, and focus on responsible business practices like sustainability, cybersecurity, and workforce flexibility. EY’s goal is to help organizations improve performance, manage risk, and achieve sustainable growth while building a better working world.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1991

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