Full-Time
Technical Project Manager
Posted on 9/4/2025
Workshop
1,001-5,000 employees
Platform for targeted internal corporate communications
No salary listed
Omaha, NE, USA
In Person
 Business & Strategy (2) |
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- 2+ years in a customer-facing, technical, or project management role (preferably in SaaS)
- Experience managing multiple implementation projects of varying pace and complexity
- Familiarity with enterprise IT deployments, identity systems (Active Directory, Okta, Google Workspace), and email/DNS configuration
- Strong problem-solving skills and technical curiosity
- Excellent organizational skills with high attention to detail
- Ability to clearly communicate with diverse audiences (customers, engineers, sales, account managers)
- A proactive, ambitious mindset with a proven ability to deliver results in a fast-paced environment
- Exceptional written and verbal communication skills
- Own the full onboarding lifecycle, from initial project planning to technical setup and go-live
- Create a positive first impression, develop strong customer relationships, and instill confidence in Workshop’s technical solutions
- Guide customers through configuration of Workshop, including integrations with enterprise IT systems (Microsoft Active Directory, Google Workspace, Okta, etc.), email providers, DNS, and security protocols
- Proactively guide customers to early wins, helping them achieve success with Workshop’s products and features quickly
- Diagnose, escalate, and resolve technical issues in partnership with the Product team; provide documentation and education for customers with unique requirements
- Work closely with Customer Success, Sales, and Product teams to align on customer goals, technical requirements, and project timelines
- Transition customers seamlessly to their long-term Customer Success Manager once onboarding is complete
- Capture and communicate customer feedback to influence the product roadmap
Workshop provides a digital platform that streamlines internal communications within organizations by syncing with employee data sources to enable targeted messages. The product connects to Active Directory, HRIS, and internal channels like Teams, SharePoint, Slack, and SMS, offering drag-and-drop templates, automatic list management, lockable distribution lists, sending permissions, and analytics. It differentiates itself through tight integration with existing systems and popular channels, along with governance features and scalable message distribution. Its goal is to help organizations communicate more efficiently at scale and gain measurable insights from analytics, delivered via a subscription-based platform.
Company Size
1,001-5,000
Company Stage
Series A
Total Funding
$20.7M
Headquarters
Omaha, Nebraska
Founded
2020
Simplify's Take
What believers are saying
- $12M Series A from McCarthy Capital in November 2023 fuels sales and engineering expansion.
- Communications calendar optimizes global email management across time zones for Fortune 500 clients.
- Cici beta connects to email data, enhancing analytics and engagement metrics for communicators.
What critics are saying
- Cici underperforms Microsoft Viva Engage AI, driving churn to Microsoft 365 in 6-12 months.
- Slack Canvas erodes drag-and-drop templates, capturing campaign planning share in 12-18 months.
- Post-Series A cash burn without wins forces down round, diluting McCarthy stake in 24-36 months.
What makes Workshop unique
- Cici AI assistant uses preloaded playbooks from thousands of communicators for instant campaign planning.
- Seamless syncs with Active Directory, HRIS, Teams, Slack, and SharePoint unify fragmented channels.
- Ask Devin delivers human-led advice from experienced communicator Devin on nuanced comms challenges.
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Benefits
Health Insurance
Stock Options
401(k) Retirement Plan
Unlimited Paid Time Off
Flexible Work Hours
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↓ -1%2 year growth
↑ 4%Customers rank Workshop #1 in Internal Newsletter Software in G2 Spring 2026 reports. Seven #1 rankings reflect consistent feedback from internal communicators across usability, results, and relationships Omaha, Nebraska - March 25, 2026 - Workshop, the modern, purpose-built internal communications platform, has been ranked #1 in Internal Newsletter Software in G2's Spring 2026 reports, based entirely on verified customer reviews. The recognition spans multiple reports and segments, with Workshop earning seven #1 rankings across enterprise, mid-market, and overall categories. Across each of these reports, the pattern is consistent: internal communicators are not only adopting Workshop, but continuing to use it, see results, and recommend it to others. "We get a front-row seat to how hard internal comms teams are working - and how much better things run when they finally have the right tools. Seeing customers rank Workshop #1 across so many reports is incredibly meaningful, because it reflects real progress in their day-to-day work." - Liz Ketchman, Director of Customer Success, Workshop Workshop's rankings extend across the full experience of using the platform, including usability, implementation, results, and customer relationships. In the Spring 2026 reports, Workshop ranked #1 in the Enterprise Grid(R), Mid-Market Grid(R), and overall Grid(R) Reports for Internal Newsletter Software, along with top placements in the Enterprise Results, Usability, Implementation, and Relationship Indexes. Rather than a single standout category, the results show consistent strength across how teams adopt, use, and benefit from the platform. That consistency shows up clearly in how customers describe their experience: "It's email-first approach streamlines the entire workflow. Creating messages is simple and distributing them is seamless." - Ananya M., Senior Employee and Executive Communications Manager, Dayforce The company also received multiple Leader recognitions this season, along with more than a dozen badges across categories. Fewer than 3% of products on G2 earn Leader status, making these placements a strong indicator of customer satisfaction and adoption. All rankings are based on verified customer reviews. Workshop currently holds a 4.6-star rating on G2, reflecting the experiences of teams using the platform in their day-to-day work. Growing momentum across regions. The Spring 2026 reports also highlight Workshop's expanding international presence. This season, Workshop appeared in new regional reports across Europe and EMEA, reflecting continued adoption beyond the United States. Across all Spring reports, Workshop secured more than 20 top-three placements, signaling strong momentum across both established and emerging regions, as teams scale communication across locations. What customers are experiencing. Behind the rankings are the experiences of internal communicators using Workshop to do their work every day. Customers consistently point to the platform's ease of use, flexibility, and ability to simplify complex communication workflows. From creating employee newsletters to reaching distributed and frontline teams, Workshop helps organizations communicate more clearly and measure what's working over time. A clear direction for internal communications. As internal communications continue to evolve into a more strategic function, the expectations for tools are changing. Teams need to move quickly, reach the right audiences, and understand the impact of their work without adding complexity. These rankings reflect that shift - and the growing role of platforms built specifically for internal communicators. To explore Workshop's internal communications software reviews on G2 visit: https://www.g2.com/products/workshop/reviews About Workshop Workshop is the internal communications platform built for the teams who keep everyone informed and connected at work. It's the fastest way to modernize internal comms - helping teams create beautiful, on-brand employee communications in minutes. With AI and automation at its core, Workshop empowers comms teams to create beautiful, on-brand employee communications in minutes, reach every employee across email, SMS, Teams, Slack, and SharePoint, and prove their impact with powerful analytics. Workshop integrates seamlessly with Outlook, Gmail, and leading HRIS platforms, and most teams are up and running in two to four weeks. Workshop's mission is to create happy Mondays for employees everywhere.
Workshop named one of G2's best collaboration and productivity software products for 2026. Workshop ranks #24 among the best collaboration and productivity tools in G2's 2026 Best Software Awards. Omaha, NE - March 2026 - Workshop, the internal communications platform built for modern teams, has been recognized on G2's 2026 Best Collaboration and Productivity Software Products list, ranking #24 out of the top 50 products in the category. The annual G2 Best Software Awards recognize the world's best software companies and products based on authentic customer reviews and market presence. The Collaboration and Productivity category is one of the most competitive in the industry, with more than 7,000 products evaluated for this year's awards. Workshop's placement highlights the platform's growing impact on how internal communications teams create, deliver, and measure employee communications. "This recognition means a lot because it comes directly from our customers," said Rick Knudtson, CEO of Workshop. "Internal communicators are responsible for keeping organizations aligned, informed, and connected. We built Workshop to make their work easier, more effective, and more measurable, and it's incredibly rewarding to see that reflected in their feedback." According to G2's report, 28 of the 50 products on this year's list are new entrants, representing a 56% change from the 2025 Best Software Awards. Workshop's debut on the list signals growing momentum as more organizations invest in better tools for employee communication and engagement. Workshop helps internal communications teams create beautiful newsletters, personalize messages for different audiences, and understand what resonates with employees through built-in analytics and insights. "Internal communications has become a truly strategic function inside modern organizations," said Cassandra Brooks, Customer Marketing Lead at Workshop. "The teams we partner with are being asked to do more than ever, from reaching the right audiences to showing the impact of their work. We've built Workshop alongside our customers to support that shift, helping them move faster, communicate more effectively, and better understand what's working." The G2 Best Software Awards are based on verified customer reviews, reflecting how real teams experience the product in their day-to-day work. About Workshop Workshop is the internal communications platform built for the teams who keep everyone informed and connected at work. It's the fastest way to modernize internal comms - helping teams create beautiful, on-brand employee communications in minutes. With AI and automation at its core, Workshop empowers comms teams to create beautiful, on-brand employee communications in minutes, reach every employee across email, SMS, Teams, Slack, and SharePoint, and prove their impact with powerful analytics. Workshop integrates seamlessly with Outlook, Gmail, and leading HRIS platforms, and most teams are up and running in two to four weeks. Workshop's mission is to create happy Mondays for employees everywhere.
Workshop, an internal communications platform, has launched Cici, an agentic AI assistant designed specifically for employee communications. The tool helps teams plan, write, design and send internal communications more efficiently. Unlike general-purpose AI tools, Cici comes preloaded with Workshop's playbooks, templates, benchmarks and guidance from thousands of internal communicators, eliminating extensive setup requirements. The assistant can suggest subject lines, rewrite content and help plan multi-step campaigns. Cici is available as a public preview at useworkshop.com/cici and in beta for Workshop customers. Inside the platform, it connects to email and campaign performance data, with plans to gain deeper organisational context including brand guidelines and engagement metrics. The company positions Cici as supporting communicators rather than replacing them.
Workshop launches Ask Devin, a human-led advice column for internal communicators who need more than a chatbot. Workshop, the email-first internal communications platform, announced the launch of Ask Devin, a new advice column designed specifically for internal communicators navigating the messy, nuanced, and very human realities of their work. Ask Devin isn't powered by AI or scraped from best-practice blogs. And it's not copy-and-paste thought leadership, either. Instead, it's grounded in real experience from someone who's actually done the work. It's powered by Devin, an internal communicator who's spent years in the work, asking the hard questions, testing what actually works, and learning (sometimes the hard way) how internal comms really functions inside growing organizations. "Internal communications rarely has a perfect answer. Most of it lives in the gray," said Devin. "It's not just what you say, but the judgment behind it - when you say it, where it shows up, and how it really lands with employees. Ask Devin isn't about getting it right. It's about perspective, human judgment, and having a place to talk through the messy, nuanced realities of internal comms with people who've been there." A place for the questions that don't have clean answers. Ask Devin gives internal communicators a space to submit questions anonymously and receive thoughtful, practical advice rooted in real experience, not theory. Questions range from tactical ("How do I make my CEO's all-company update sound less robotic?") to strategic ("We're launching a new initiative... where do I even start?") to deeply human ("How do I know when I'm burned out versus just growing?"). In its first month, Ask Devin has already answered more than 30 questions from communicators across industries, surfacing recurring themes like AI adoption, channel overload, leadership voice, and burnout - all explored with honesty, nuance, and a healthy dose of humor. Human advice, not anti-ai. Ask Devin isn't positioned as a rejection of AI. In fact, Devin uses AI tools every day. The difference is intention. "AI is great at removing friction," said Devin. "But judgment, taste, and context still matter. Ask Devin exists to help communicators think through why something should be sent, not just how to write it faster." That human perspective makes Ask Devin a natural extension of Workshop's broader mission: helping internal communicators create clearer, more thoughtful communication and, ultimately, more happy Mondays. What communicators can expect. With Ask Devin, internal communicators can: * Submit questions anonymously (and share as much context as they want) * Explore a growing library of categorized Q&As * Get honest, practical advice grounded in real-world experience * Receive a monthly roundup of the most popular questions and answers * Feel a little less alone doing work that's often invisible - but deeply impactful About Workshop Workshop is the intelligent foundation for internal comms, bringing fragmented channels into one streamlined platform and giving comms and leadership teams the tools and analytics they need to communicate with clarity and impact. With powerful email, automation, and integrations that work seamlessly with Outlook, Gmail, HRIS tools, and platforms like Slack, Teams, and SharePoint, Workshop helps teams modernize their communications quickly.
Omaha-based startup Workshop raised $12M in Series A funding led by McCarthy Capital, with participation from Midwest venture funds like Ludlow Ventures and M25. This follows a $5M seed round in July 2022. Workshop, an internal communications email platform, serves Fortune 500 companies and aims to enhance its product, expand its team, and scale sales and marketing efforts. The company also launched a new communications calendar feature to improve email management for global teams.