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Staples

Office supplies retailer and services provider

Category Merchant

Procurement & SourcingConfirmed live in the last 24 hours
Full-timeFramingham, MA, USAIn-person

About the Job

Requirements

  • Seven or more years of experience in category management, merchandising, product management, or a related field.
  • Three or more years of management or supervisory experience leading teams or large-scale, complex projects.
  • A bachelor's degree in Business, Marketing, Supply Chain, or a related field, or an equivalent combination of education and experience.
  • Experience using Microsoft Excel and business intelligence or data-analysis tools to make data-driven decisions.
  • Demonstrated experience with vendor negotiation and contract management, including delivering cost savings or margin improvement.
  • Experience managing category sales, margin, profitability, budgets, and forecasts.
  • Strategic thinking and the ability to turn complex market, customer, and financial data into actionable category plans.
  • Strong financial acumen and confidence managing sales, margin, profitability, budgets, and forecasts.
  • Proven vendor negotiation, supplier relationship, and contract management capabilities.
  • Leadership and team-development skills, including coaching, feedback, and accountability for results.
  • An analytical, adaptable approach and the ability to adjust strategies as market conditions and customer needs evolve.
  • Experience with clear communication and cross-functional collaboration, and the ability to influence stakeholders at all levels.

Responsibilities

  • Develop and execute category plans across assortment, pricing, promotions, and marketing programs to drive revenue and margin growth.
  • Analyze market trends, competitive activity, sales performance, customer feedback, and financial results to identify growth opportunities and optimize the product mix.
  • Build strategic vendor and supplier relationships, negotiate favorable terms, manage contracts, and monitor fulfillment, quality, and delivery performance.
  • Partner with Finance to manage category budgets, forecasts, profitability, and financial reporting.
  • Collaborate with Supply Chain to optimize inventory, improve product availability, and reduce excess or obsolete stock.
  • Create cohesive go-to-market plans with Marketing, Operations, Sales, and eCommerce that strengthen customer engagement and digital product presentation.
  • Prepare category performance reports and present actionable insights and recommendations to senior leadership.
  • Identify and mitigate risks across sourcing, supply chain, vendor relationships, and regulatory or internal policy requirements.
  • Provide direction, coaching, performance feedback, and development support to supervisors and/or individual contributors.
  • Foster a collaborative, accountable team culture focused on innovation, continuous improvement, and category results.

Desired Qualifications

  • An MBA or another relevant advanced degree.
  • Experience using Tableau, Power BI, or a similar advanced analytics platform.
  • Experience leading category initiatives that delivered measurable revenue growth.
  • Experience in an omnichannel retail environment integrating eCommerce and other selling channels.
  • Project Management Professional (PMP), APICS, or another relevant project or supply chain certification.

About the Company

Staples

Office supplies retailer and services provider

Draft summary for Staples describing its business model and value proposition.

Company size
10,001+
Company stage
Grant
Total funding
$16M
Headquarters
Framingham, MA
Founded
1986

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