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Eurofins

Global lab testing and analytics network

Customer Service Admin Intern - Softline

Administrative SupportConfirmed live in the last 24 hours
InternshipHo Chi Minh City, VietnamIn-person

About the Job

Requirements

  • Graduated from college or higher.
  • Basic English reading, writing, and speaking skills.
  • Ability to work independently and collaboratively, and Microsoft Office skills.

Responsibilities

  • Cross-check information between received samples and test request forms, take sample photographs, and record information in internal systems, including Daily Worksheet and Elims.
  • Send daily lists of reports due to other departments to help ensure reports are released to customers on time and none are missed.
  • Create invoice templates in Elims and support invoice issuance in the system.
  • Coordinate with the customer-service team to support purchasing processes involving subcontractors and suppliers in COUPA.
  • Receive and send final contracts and return samples to customers by courier.
  • Track stationery use by the customer-service team and arrange new purchases when needed; support orderly filing of records in the warehouse.
  • Support other administrative tasks related to LEAN, 5S, and general company procedures as required.

Desired Qualifications

  • Fresh graduates or candidates with customer-service or administrative experience are advantageous.
  • Good communication skills are advantageous.

About the Company

Eurofins

Global lab testing and analytics network

Eurofins provides global laboratory testing and analytical services to verify the safety, authenticity, and quality of products across food, water, medicine, and the environment. It operates a network of more than 900 laboratories in over 60 countries, offering access to more than 200,000 analytical methods. Its product work involves running specialized tests—using chemistry, biology, and other scientific techniques—to confirm origin, composition, and compliance of samples, such as detecting wine fraud or contaminant presence. The company differentiates itself through its massive, distributed lab network and broad portfolio, enabling standardized testing at scale and fast turnaround across many industries, rather than relying on a single specialty or location. Its goal is to protect public health and safety by delivering accurate, comprehensive testing data and helping clients meet regulatory and quality requirements.

Company size
10,001+
Company stage
IPO
Headquarters
Luxembourg
Founded
1987

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