The Salvation Army

Christian social services nonprofit

Shelter Worker/Resident Assistant - Women's Shelter

Residential & Direct SupportConfirmed live in the last 24 hours

Full-timeRochester, NY, USA$17In-person

About the Job

Requirements

A minimum of a high school diploma or GED will be reviewed.
Crisis intervention, interpersonal, and communication skills are needed.
Ability to work in a continually changing and challenging environment.
Flexibility in personal work schedule and availability for relief hours as needed.
Basic computer skills are required for electronic intakes, time sheets, email, and daily logs.

Responsibilities

Provide support to shelter residents.
Monitor resident activities, complete the daily shift log checklist, and review and record the Communication Log each shift.
Conduct security wanding upon resident admission and perform random wand checks.
Make rounds every half hour and conduct periodic inspections to ensure rooms are clean, the facility is secure, and clients are following house rules.
Refer residents to alternative emergency shelter providers when Program beds are unavailable.
Perform basic record keeping, including electronic database intakes and accurate, timely time sheets.
Check individual work email daily.
Attend and participate in monthly staff and resident meetings.
Attend relevant in-service training or conferences as requested.
Complete all mandatory in-person and online training in a timely manner.
Clean linens and maintain the cleanliness of the facility, including its perimeter.
Perform other duties as assigned.

Desired Qualifications

An associate degree is preferred.

Overview

Under the direct supervision of the Program Manager, the Resident Assistant will provide support to Hope House residents and create a hospitable and safe environment in the shelter. On Call Residents must agree to work at least one 8-hour shift per month, and cover at least 3 Salvation Army holidays throughout the calendar year.

Responsibilities

Provide support to shelter residents.

Monitor the activities of the residents within the shelter environment. Complete daily Shift log checklist during your shift. Review and record the Communication Log each shift.

Conduct security wanding upon resident admission, as well as random wand checks.

Monitor the physical facility by making rounds every half hour and conducting periodic inspections to ensure rooms are clean, facility is secure and that clients are abiding by house rules.

Make referrals to alternative emergency shelter providers when Program beds are unavailable.

Maintain basic record keeping responsibilities. This includes performing electronic intakes in the database and completing accurate time sheets in a timely manner.

Check your individual work email daily.

Attend and participate in monthly Staff meetings/Resident meetings.

Attend relevant In-Service training/conferences, as requested.

Complete all mandatory training (in-person and online) in a timely manner.

Clean linens, maintain cleanliness of the facility (inside and perimeter).

Other duties as assigned.

Qualifications

Minimum of High School Diploma/GED will be reviewed. Associated Degree preferred.

Crisis intervention, interpersonal and communication skills needed.

Ability to work in a continually changing and challenging environment.

Flexibility in personal work schedule. Must be available for relief hours as needed.

Basic computer skills required for completion of intakes, time sheets, email, daily logs.

Compensation: 17 to 17 (USD)

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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