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Equinox

Luxury fitness clubs with personalized training

Assistant General Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeCulver City, CA, USA$75k /yr

About the Job

Requirements

  • Qualified candidates must have proven leadership ability with 1–3 years of management experience in an operational management industry.
  • High-touch customer service experience is preferred.
  • Effective time management and follow-up skills are required.
  • Financial management experience is required.
  • A bachelor's degree is preferred.
  • Candidates must have the legal right to work in the United States.
  • Candidates must be able to lift 25 pounds and remain mobile throughout the facility all day.

Responsibilities

  • Influence and inspire a dynamic workforce.
  • Interview, hire, train, and manage the Front Desk, Maintenance, and Kids’ Club departments to meet Equinox brand standards; assist departments in developing schedules and ensuring adherence to payroll budgets.
  • Complete staff performance evaluations monthly and annually.
  • Adhere to monthly ordering timelines and supply budgets.
  • Ensure a high level of customer service to club members.
  • Partner with the General Manager to support ancillary departments and sales.
  • Maintain awareness of monthly departmental goals and projections.
  • Ensure club cleanliness meets company standards.
  • Ensure the club follows proper risk management and loss prevention procedures, and monitor club safety and security.
  • Facilitate other projects or responsibilities delegated by the General Manager.
  • Remain open to location reassignments and work flexible schedules depending on business needs.

Desired Qualifications

  • High-touch customer service experience.
  • A bachelor's degree.

About the Company

Equinox

Luxury fitness clubs with personalized training

Equinox runs luxury fitness clubs focused on a premium wellness experience. It offers personalized training, unlimited signature classes, and upscale amenities such as spas and digital fitness options. Members pay through a mix of membership fees, personal training sessions, spa services, and retail purchases, creating multiple revenue streams. The clubs work by providing high-end facilities and services, with a schedule of classes and on-demand digital options to fit member needs. Equinox differentiates itself from competitors with its emphasis on quality, individualized attention, and a comprehensive, lifestyle-oriented experience for affluent clients. Its goal is to help members reach their highest potential by delivering a consistent, luxury fitness and wellness environment.

Company size
10,001+
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1B
Headquarters
New York City, New York
Founded
1991

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