Benefit Analyst
$41.2k - $76.8k+ Performance-based incentives
Mid
Bachelor's
Walnut Creek, CA, USA
HybridHybrid work in Walnut Creek; occasional travel to nearby client sites may be required.
InsuranceInsurance Sales & Agency
Company Does Not Provide H1B Sponsorship
About the job
Requirements
- Must have three years of experience providing group health and benefits service, preferably at a brokerage or carrier, or performing in a benefit specialist role in a large corporation.
- Must maintain a valid, unrestricted California Life and Disability License and meet continuing education requirements.
- Must maintain a valid driver's license and dependable transportation.
- Must be proficient in Microsoft Word, Excel, and PowerPoint, including professional experience creating tables, charts, graphs, pivot tables, and formulas.
- Must have math skills for basic arithmetic and calculating percentages and amounts based on percentage increases or decreases.
- Must have above-average analytical, problem-solving, planning, and organizational skills.
- Must be able to use a computer keyboard and sit in a stationary position for extended periods, and use office equipment such as fax and copy machines and telephones.
- A bachelor's degree is strongly preferred.
Responsibilities
- Support the Client Service Team with the renewal process.
- Gather client census data, current and renewal plan designs and rate information, historical claims experience data, and other materials required to prepare requests for proposals for client renewals and prospective groups.
- For specifically assigned clients, provide Benefit Service Associates with request-for-proposal information and clarify questions as needed; for other client requests for proposals, follow processes and procedures to market clients for renewal.
- Analyze market proposals to verify benefits, premium rates, and competitiveness.
- Finalize and maintain client and carrier spreadsheets according to internal requirements and client requests.
- Prepare and coordinate materials for enrollment and other formal client presentations.
- Work with carrier representatives to coordinate activity for smooth implementation of new plans.
- Coordinate administrative installation with insurance carriers and participate in installation meetings.
- Maintain the Agency Management System and ImageRight System.
- Follow processes and procedures in the Procedure Manual.
- Provide day-to-day client service.
- Act as a client liaison to research and resolve coverage, claim, and administrative problems.
- Respond to client and carrier questions in a timely manner, requesting assistance from the Client Service Team as needed.
- Ensure client data is accurate and current upon each renewal and throughout the policy period.
- Prepare files and other records needed by Marsh & McLennan.
- Provide backup to other Benefit Analysts as needed.
- Share information with Benefit Analysts and others to build an information network within the department.
- Attend monthly Analyst meetings and other meetings as requested.
- Occasionally travel to client sites, usually within driving distance.
Desired Qualifications
- A basic understanding of health and welfare plan benefits and carriers, preferably gained through group health and benefits service at a brokerage or carrier, or a benefit specialist role in a large corporation.
About the company
Marsh & McLennan Companies, which operates under the Marsh brand, is an insurance broker and consulting group serving businesses, governments and institutions worldwide. Its Marsh Risk unit arranges property, casualty, cyber and employee-benefit coverage, while Guy Carpenter places reinsurance for insurers. Mercer advises employers on pay, benefits, retirement and investments, and Oliver Wyman, Lippincott and NERA handle strategy, brand and economic consulting. Brokers earn commissions and fees from placing coverage, and consultants bill client fees or charge fees based on assets or plan members. The company traces its roots to 1871 and is headquartered in New York City.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
New York, NY
Founded
1871
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Simplify's Take
What believers are saying
- Consulting drives growth: Mercer and Oliver Wyman's group grew 8% organically in the June 2026 quarter, versus 3% for broking.
- Profits cushion jobs: Marsh kept about 27 cents of operating profit per sales dollar in 2025, before one-time costs.
- Many career paths under one employer: 95,000+ colleagues span broking, reinsurance, benefits and strategy consulting in 130 countries.
What critics are saying
- Expect cuts: Thrive, announced October 2025, sets aside $500 million, mostly severance and technology, to save $400 million yearly.
- Pricing works against broking: Marsh's index shows commercial rates fell 6% in the June 2026 quarter, an eighth straight drop.
- Back-office roles are being consolidated: a Business and Client Services unit is pooling operations and technology teams company-wide.
What makes Marsh & McLennan unique
- Consulting is a third of the business: Mercer and the Oliver Wyman group earned 36% of 2025 revenue.
- Investment management sets it apart: Mercer is the world's largest outsourced chief investment office, running portfolios for institutions.
- Scale sets it apart: 2025 revenue grew 10% to $27.0 billion across broking, reinsurance and consulting.
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