Delivery Manager Employee Benefits

Are you ready to lead the transformation of Employee Benefits and Group Insurance for some of the largest insurers and employers in Belgium? 

At Accenture, we help insurers modernize their Employee Benefits business, transform customer and employer experiences, optimize operations, and leverage technology, data, and AI to create new value. As a Delivery Lead within our Insurance practice, you will play a critical role in driving large-scale business and technology transformations focused on Employee Benefits and Group Insurance solutions. 

Joining Accenture means becoming part of a global network of insurance experts, delivery leaders, and technology innovators who are shaping the future of Employee Benefits. 

Your Role 

As a Delivery Lead, you will be responsible for the successful delivery of complex Employee Benefits transformation programs, combining deep industry expertise with strong leadership and delivery excellence. 

Key Responsibilities 

• Lead complex Employee Benefits and Group Insurance transformation programs from strategy through implementation and delivery. 

• Act as a trusted advisor to senior client stakeholders, helping them navigate challenges related to pension reform, digital transformation, customer experience, operational excellence, and platform modernization. 

• Drive end-to-end delivery across business and technology teams while ensuring alignment with client objectives, timelines, budgets, and quality standards. 

• Manage program financials, commercial performance, governance, risk management, and overall delivery profitability (P&L responsibility). 

• Build and lead multidisciplinary teams across business, technology, product, and operations functions. 

• Deliver transformation initiatives across key Employee Benefits domains including: 

• Group Life Insurance 

• Supplementary Pensions 

• Disability & Income Protection 

• Health & Hospitalization Benefits 

• Employee Benefits Administration 

• Employer & Broker Services 

• Digital Customer and Employer Portals 

• Benefits Operations & Claims 

• Support insurers and Employee Benefits providers in modernizing legacy platforms, optimizing operational processes, and implementing innovative digital solutions. 

• Collaborate with client executives to define strategic roadmaps and future operating models. 

• Lead steering committees and executive governance forums, ensuring transparency, stakeholder alignment, and successful delivery outcomes. 

• Contribute to business development efforts, including proposals, client pursuits, account growth initiatives, and thought leadership activities. 

• Support the continued growth of Accenture's Employee Benefits and Insurance practice through capability building, coaching, recruitment, and market development. 

Your Background

We're looking for a seasoned delivery leader who combines deep Employee Benefits expertise with a proven track record in delivering large-scale transformation programs.

Qualifications

• 10+ years of experience leading business and technology transformation initiatives within the Employee Benefits and Group Insurance domain.

• Strong expertise in:

• Group Insurance

• Supplementary Pensions

• Life Insurance

• Disability & Income Protection

• Health & Hospitalization Benefits

• Employer-Sponsored Benefit Programs

• Proven experience delivering large transformation initiatives involving:

• Core platform modernization

• Digital transformation

• Customer and employer experience transformation 

• Operations optimization

• Data and AI initiatives

• Strong understanding of Employee Benefits operating models, administration processes, broker ecosystems, customer journeys, and regulatory requirements.

• Experience managing large programs with responsibility for planning, budgeting, governance, and stakeholder management.

• Demonstrated ability to engage and influence executive and C-level stakeholders.

• Experience leading distributed delivery teams across multiple locations and disciplines.

• Strong understanding of Agile delivery methodologies and modern technology delivery practices.

• Entrepreneurial mindset with a passion for business development, client growth, and practice building.

• Excellent communication skills in English with a good command of Dutch and/or French.

Why Join Our Team?

The Employee Benefits market is undergoing significant transformation driven by demographic shifts, regulatory evolution, digitalization, changing workforce expectations, and increasing demand for personalized benefits experiences.

At Accenture, you will help insurers and Employee Benefits providers rethink how benefits are designed, administered, and delivered.

You will have the opportunity to:

• Work with leading insurers, Employee Benefits providers, and large employers across Belgium and Europe.

• Lead strategic and highly visible transformation programs.

• Collaborate with global experts in insurance, pensions, technology, data, and AI.

• Help shape the future of Employee Benefits within one of Accenture's fastest-growing insurance domains.

• Accelerate your leadership career while contributing to the growth of Accenture's Insurance practice.

Our offer

Accenture is an incredible place to work - and keep learning. By joining us, you’ll become part of a global company with a world-class brand and reputation. Besides the work we do for our clients, we’re really proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense and realism. We want to get to know the real you and help you explore and grow - whatever it is you're great at. So you will always have lots of learning opportunities (formal and informal) to improve your role-specific skills and expertise.

Besides our high-profile, challenging projects and our nurturing work environment, we offer excellent employee benefits, including:

• 13th month + holiday allowance

• 20 + 12 holidays

• Laptop and smartphone

• Hospitalization insurance and extensive group insurance package

• Bonus program

• Training & learning opportunities

• Green mobility program: e-bikes, public transport, bike 2 work allowance,…

• Flex rewards: decide on your rewards package with our flexible benefits tool

• Discount program: get discounts at your favorite (online) shops

• Employee shares purchase plan

• Eco-cheques

• And many more!

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.