Full-Time
Operations Director
Bloomingdale's
5,001-10,000 employees
Upscale nationwide department store retailer
Compensation Overview
$118.7k - $197.8k/yr
New York, NY, USA
In Person
 Project & Program Management (1) |
|---|
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- Strong operational leadership experience in retail, transformation management, facilities, construction, project management, or related fields.
- Proven ability to manage multiple complex projects and stakeholder groups simultaneously in a fast-paced environment.
- Strong knowledge of construction processes, project phasing, facilities operations, business continuity planning, and vendor management.
- Experience managing budgets and controlling expenses.
- Exceptional organizational, communication, and stakeholder management skills.
- Ability to influence and collaborate across multiple levels of leadership and external partner organizations.
- Strong problem-solving, decision-making, and change leadership capabilities.
- 5-10 years of experience.
- The role requires periods of walking, standing, communicating, reaching, crouching, and climbing ladders.
- The role requires frequent use of computers and other technology necessary to perform job functions.
- The role requires frequently lifting or moving up to 25 pounds.
- Lead operational planning and execution for flagship transformation, renovation, and construction projects from pre-construction through project completion.
- Attend and actively participate in pre-construction meetings, site walks, executive reviews, and project planning sessions with key stakeholders and business partners.
- Establish governance processes, project tracking tools, accountability measures, and communication plans to support successful project execution.
- Coordinate inbound deliveries, logistics, staging, swing-space planning, relocations, and load-out activities required to support project timelines.
- Develop and manage resource plans, ensuring appropriate support from Facilities, vendor partners, operational teams, technology resources, and third-party contractors.
- Conduct regular project walks with General Contractors, Project Managers, Facilities, and business partners to monitor progress, identify risks, and resolve operational challenges.
- Review and interpret phasing plans to ensure operational readiness, business continuity, customer experience protection, and successful execution of each project phase.
- Identify opportunities to minimize disruption to customers, associates, selling operations, fulfillment activities, and leased businesses during construction.
- Track project milestones, operational impacts, and transformation deliverables to ensure projects remain on schedule and aligned with business objectives.
- Maintain partnerships with leased departments, luxury brands, and external vendors throughout project planning, execution, and after shop openings.
- Serve as the primary operational point of contact for leased partners, ensuring alignment on project timelines, logistics requirements, business impacts, and operational readiness.
- Coordinate partner transitions, relocations, temporary closures, openings, merchandising activities, and readiness plans during renovation projects.
- Ensure leased partners remain informed and engaged throughout construction, modernization, and transformation efforts.
- Partner with Merchandising, Store Leadership, Construction, and Facilities teams to support luxury brand openings and flagship enhancement initiatives.
- Facilitate resolution of operational issues impacting leased partners, including access, logistics, customer experience, facilities support, and project sequencing.
- Ensure business continuity throughout transformation by developing and executing operational readiness plans.
- Partner with operational leaders to protect sales generation, fulfillment execution, customer service, and associate productivity during construction activities.
- Coordinate communication and change management activities for associates, leaders, vendors, and leased partners throughout project implementation.
- Identify operational risks and develop mitigation strategies to minimize impact to customers, associates, and business performance.
- Support temporary operating models, space transitions, and customer service enhancements required during project phases.
- Own and manage the Non-Operating Expense budget related to flagship transformation projects and operational support activities.
- Monitor project-related expenses, identify cost-saving opportunities, and ensure fiscal accountability throughout transformation.
- Partner with leadership teams, Finance, and project stakeholders to forecast expenses and manage budget performance.
- Support evaluation of project investments, operational impacts, and resource requirements for responsible financial stewardship.
- Track operational costs associated with construction, relocations, temporary support needs, and business continuity activities.
- Drive the project punch-list process, ensuring outstanding items are documented, tracked, and resolved upon project completion.
- Verify that construction, facilities, operational, and partner requirements are met before project sign-off.
- Coordinate final inspections, operational reviews, and partner walkthroughs to ensure project deliverables are completed.
- Measure project outcomes against transformation objectives and operational success metrics.
- Provide post-project evaluations, lessons learned, and recommendations to support continuous improvement.
- Ensure successful transition from project implementation to ongoing operational ownership.
- Experience supporting leased businesses, luxury brands, or multi-partner retail environments.
Bloomingdale’s operates as a nationwide upscale department store with 32 Bloomingdale’s locations, 21 outlet stores, four Bloomie’s shops, and international locations in Dubai and Kuwait. It sells fashion, accessories, beauty, and home goods through in-store experiences with personalized service from store associates. The company differentiates itself with a full-line luxury retail experience under Macy’s Inc, a fashion-forward brand image, and a family-like culture that emphasizes community involvement and philanthropy. Its goal is to help customers grow professionally and personally by offering development opportunities while maintaining integrity and community-centered outreach.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1861
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Simplify's Take
What believers are saying
- Reuters reported June 3, 2026: Bloomingdale's Q1 comps rose 10.2%, the company leader.
- Macy's raised 2026 guidance after Bloomingdale's luxury demand outperformed and lifted first-quarter results.
- Saks Global's bankruptcy shifted customers and vendors toward Bloomingdale's throughout 2026.
What critics are saying
- Macy's is closing 66 stores in 2026, diverting capital and management attention from Bloomingdale's.
- Bloomingdale's depends on affluent spending; a Saks recovery in 2027 would narrow share gains.
- If Macy's turnaround stalls, Bloomingdale's becomes the cash engine and expansion stops.
What makes Bloomingdale's unique
- Bloomingdale's sells luxury curation Macy's cannot match, driving 10.2% Q1 2026 comps.
- It pairs flagship theater with exclusive capsules, like Rhone women’s collections and Vince.
- Small-format Bloomie’s stores extend reach into underpenetrated markets without full department-store overhead.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Flexible Work Hours
401(k) Retirement Plan
Performance Bonus
Employee Discount
Company News
Luxury retailer Saks emerges from bankruptcy. John Brooke - July 21, 2026 NEW YORK, June 29 (Reuters) - Saks Global emerged from bankruptcy last week with fewer stores and a renewed focus on upscale luxury, as it looks to close a rocky chapter in its storied history. But the American department store conglomerate now faces its next battle: winning back customers in a strained luxury market and avoiding ending up back in court, a trend all too common among bankrupt brick-and-mortar retailers. Saks Global was formed through a debt-fueled merger in 2024 to encompass Saks Fifth Avenue, Neiman Marcus and Bergdorf Goodman - three mainstays of U.S. luxury fashion that have for more than a century connected American shoppers to exclusive brands. The original Saks Fifth Avenue store was opened by retail pioneer Andrew Saks in 1867. The company, now renamed Exemplar Luxury Group, filed for Chapter 11 bankruptcy in January after vendor payment delays and months of withheld inventory. Saks says it is on stronger financial footing after more than halving its store network to focus on its best-performing premium outlets, while largely abandoning its off-price stores. The streamlined strategy, the company says, will help it achieve its lofty financial targets, including revenue growth at a compound annual rate of 7% between fiscal years 2027 and 2030. To get there, it needs to woo back shoppers. Meanwhile, rivals Bloomingdale's and Nordstrom have jumped on Saks' troubles to bring in business. "The Saks-Neiman network has to start demonstrating positive sales," Cohen said. "Their forecasts for recovery are highly optimistic." The restructuring also slashed Saks' debt 75% to about $1.2 billion, wiped out Saks' shareholders including Amazon and handed control to its senior lenders. Leverage for essential brands. Saks' biggest luxury vendors already enjoyed a leg up throughout the bankruptcy proceedings, securing exclusive payouts for pre-bankruptcy claims while many smaller brands have been left with little recourse, according to four people with direct knowledge of the payments. The dynamic reflects the sway that leading luxury brands will continue to hold as Saks zeroes in on high-end retail. Saks also ended its e-commerce partnership with Amazon during the bankruptcy proceedings as part of its shift away from mass-market shopping. High-end designer and luxury is "the space that they understand best," said Gary Wassner, the CEO of Hilldun, a factoring firm that guarantees orders for about 180 Saks vendors. Jonathan Saven, the CEO of luxury women's fashion brand L'Agence, said he trusts Saks' new management team to operate the company successfully. Many smaller luxury brands, however, are poised to get the short end of the stick. One Saks vendor, who is owed at least $20,000 in unpaid invoices, said he has not recovered any of his pre-bankruptcy claims - and he has given up on the prospect of getting the money back. The company said nearly half of the vendors that were offered recovery on pre-petition claims were small and independent designers and brands. Saks is keeping hundreds of agreements that let vendors lease space in its department stores or retain control of their products until they are sold, court filings show. Now, some brands that do not yet have these so-called concession and consignment agreements are hoping to sign them, according to three sources familiar with vendors' plans. But it could tee up a fresh battle. Wholesale makes up 75% of Saks' business, a company spokesperson said - a model that "will account for an even larger share of our revenue going forward." The company said it "regularly" works with brands on joint strategies but will keep prioritizing wholesale. Concession and consignment deals could also further box out smaller and emerging brands. "It's not a fair system," said Thomai Serdari, a luxury brand strategist and marketing professor at New York University's Stern School of Business. "It favors brands that have more capital available."
Bloomingdale's to introduce Rhone women's collections. 2026-06-11 Bloomingdale's is intensifying its collaboration with apparel brand Rhone, dedicating the windows of its New York City flagship to the brand ahead of Father's Day and planning to roll out in-store shops at stores in New Jersey, Massachusetts and New York later this summer. For the first time, Bloomingdale's will offer Rhone's women's collections at select locations, following the brand's evolution from a men's performance brand to a full lifestyle label. The partnership has contributed to a 30% year-over-year increase in Bloomingdale's wholesale business. Full story: NRF SmartBrief News and trends about the U.S. Retail industry Designed specifically for retail professionals, NRF SmartBrief is a free, daily email newsletter. It provides the latest need-to-know news and industry information that maximizes your time, giving you an edge over your competition.
Macy's reported Q4 FY2025 comparable sales up 1.8% year-over-year, but net sales declined 1.7% to $7.6 billion, marking 15 consecutive quarters of decline. Despite the disappointing results, the 165-year-old retailer is betting heavily on its luxury segment to drive recovery. Bloomingdale's, Macy's upmarket department store, delivered strong performance with net sales up 8.5% and comparable sales up 9.9% in Q4. For the full year, Bloomingdale's achieved 7.4% comparable sales growth, far outpacing other Macy's properties. CEO Tony Spring said the company will continue investing capital in Bloomingdale's expansion, calling it "important to the overall architecture of Macy's Inc.'s go-forward business." The luxury chain is also benefiting from Saks Fifth Avenue's January bankruptcy filing, attracting its customers and vendors.
Vince parties with Bloomingdale's in L.A. Bloomingdale's and contemporary brand Vince celebrated their partnership with a party and fashion preview Wednesday evening at the Sheats-Goldstein residence in Los Angeles. Top Bloomingdale's and Vince executives, clientele from both brands as well as influencers and stylists gathered at the home - a 1963 masterpiece of organic architecture designed by John Lautner for Paul and Helen Sheats - for dinner and a preview of Vince's capsule collection exclusive to Bloomingdale's current "California Love" campaign. Bloomingdale's chief merchant, Denise Magid, and Caroline Belhumeur, chief creative officer of Vince, hosted the event. The capsule collection of 21 men's and women's styles reflects Vince's California roots and the laid-back poise of West Coast living, has "Designed in California" tags and is available only at Bloomingdale's for a limited time. The women's collection features relaxed silhouettes, silk satin tops, linen wide-leg pants, textured pleated skirts and lightweight summer cashmere sweaters in soft tones with coral highlights. The menswear features macro honeycomb stitch polos, soft T-shirts, cashmere sweaters, and lightweight premium cotton pants. "California is a wealth of inspiration for me, whether it's the coastline or the desert, or the colors of the landscapes and the light. Vince's design atelier is located at the foot of the Hollywood Hills and it felt like a natural collaboration to share what California means to us," said Caroline Belhumeur, chief creative officer of Vince, in a statement. "The spring capsule collection, in a sun-washed palette, is constructed in effortless silhouettes designed for movement and ease." Jill Norton, Vince's chief commercial officer, added, "This capsule reflects the relaxed yet refined approach that is true to Vince's L.A. roots and the California lifestyle." The Vince party was just one of several ways Bloomingdale's in L.A. celebrated California Love over the past week, including a panel at the Century City store with Diane von Furstenberg showcasing the Estee Lauder x DVF In Charge collection, and a party with Bron and Magid at the headquarters of Frame. This Saturday, members of the Los Angeles Philharmonic will perform bespoke orchestral arrangement to celebrate the Agolde x Tupac Shakur Estate collection and his California Love record. And there will be several culinary and wellness experiences, including Express Massages, and an Alfred Coffee and matcha pop-up.
Wuthering Heights rolls out global fashion-led marketing campaign. From red carpet dressing to retail activations, the film demonstrates how cinema launches are increasingly built as fashion-driven brand ecosystems 5 hours ago What appears at first glance to be another prestige literary adaptation has emerged as one of the most extensive fashion and lifestyle marketing campaigns attached to a film release, not seen since Barbie. Wuthering Heights has been supported by a global, multi-category rollout that positions the film less as a standalone cultural product and more as a fully integrated brand platform. Ahead of its theatrical release, the film was linked to more than 50 brand partnerships worldwide, according to culture zine Popbitch, spanning fashion, beauty, food, transport and consumer goods. Rather than focusing on a single high-profile fashion collaborator, like Jonathan Anderson's costume for tennis drama The Challengers in 2024, the strategy favoured scale and reach with a network of licensed activations ranging from department store collections to everyday consumables such as nail polish, hair tools and tissues. The scope of the programme reflects a growing reliance on ancillary partnerships to drive both revenue and visibility in a competitive box office environment. The film, which stars Margot Robbie and Jacob Elordi, may also be helping to shape SS26 fashion, according to Clearpay's latest sales data. The film's gothic, windswept aesthetic aligns closely with a growing appetite for romantic, dramatic dressing, with sunshine yellow dress sales up 96 percent and sheer polkadot dresses up 300 percent. Fashion's main character role. In the US, Bloomingdale's introduced a Wuthering Heights-themed capsule designed to translate the film's gothic romanticism into commercial apparel. Dark palettes, textured fabrics and dramatic silhouettes were positioned as mood-driven fashion rather than costume, aligning the collection with current consumer interest in "cinematic" dressing while remaining accessible at department store level. Physical retail and public spaces were also incorporated into the media strategy. At Century City Mall in Los Angeles, a branded installation featuring tear-off messages linked directly to ticket sales via QR codes merged experiential marketing with performance-driven retail. Similar activations appeared internationally, adapted to local markets: a women's-only branded metro carriage in Brazil, themed horse-and-cart journeys in Canada, and a Love Lock Wall installation in the UK designed to encourage social sharing. Red carpet appearances further amplified the campaign's fashion impact. The film's leading actors used premieres and press tours as coordinated fashion moments, with custom looks and archive-inspired styling generating front-page coverage across fashion media. As with recent blockbuster releases, red carpet dressing functioned less as celebrity styling and more as a controlled marketing channel, extending the film's aesthetic into editorial, digital and social platforms. Warner Bros. reportedly partnered with close to 2,000 influencers globally, prioritising volume and frequency over traditional critique. Content focused on emotional response, styling and atmosphere rather than formal reviews, reflecting a broader shift in how cultural products are legitimised and promoted within fashion-adjacent audiences. The scale of the campaign has drawn inevitable comparisons with Barbie, which set a recent benchmark for entertainment-driven brand collaborations. While Barbie*pursued a tightly unified visual identity, most notably through its all-encompassing use of pink across fashion, beauty and retail, Wuthering Heights adopted a more decentralised approach. Instead of a single dominant aesthetic, it relied on mood, narrative and emotional cues that could be interpreted across categories and markets. Film studios are increasingly operating like global brands, while fashion and lifestyle companies are positioning entertainment partnerships as core marketing channels rather than peripheral collaborations. As cinema continues to compete for attention, fashion has become both a distribution platform and a credibility engine. Perhaps this is the new omni channel in entertainment, where red carpets, retail floors, influencer feeds and public transport all function as interconnected touchpoints to maximise commercial impact. Bloomingdale's Jacob Elordi Margot Robbie Wuthering Heights