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ASSA ABLOY

Global leader in access solutions

Operation Manager

Business OperationsConfirmed live in the last 24 hours
Full-timePrague, CzechiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in a technical or related field is required.
  • Demonstrated experience in service, after-sales services, or operations is required.
  • Experience managing multiple departments is required.
  • Technical proficiency and the ability to communicate complex product information effectively are required.
  • A results-oriented approach and strategic-thinking ability are required.
  • Communicative proficiency in English is required.

Responsibilities

  • Manage service activities and installations.
  • Manage and optimize operational processes, focusing on efficiency, performance, and quality.
  • Coordinate and support field activities.
  • Oversee service quality and implement improvement measures.
  • Develop service delivery and strategy.
  • Achieve defined performance targets and results.
  • Prepare and adapt the training program for service technicians.
  • Automate the service sales cycle.

Desired Qualifications

  • Experience in a corporate environment is an advantage.

About the Company

ASSA ABLOY

Global leader in access solutions

ASSA ABLOY provides access solutions including mechanical locks and electronic security systems to secure doors, buildings, and identities. Its products work by combining physical locks with digital access control: mechanical locksets for doors, electronic locks and smart cylinders that can be opened via codes, cards, keys, or mobile apps, and identity solutions from HID Global that manage secure credentials and access permissions across systems. The company differentiates itself through a large, diversified portfolio of brands and products, a long track record of strategic acquisitions (such as Yale Locks and HID Global), and a global presence in over 70 countries, which lets it serve many customers and integrate hardware with software and identity management. The goal is to maintain leadership in the access-solutions market by expanding offerings, geographic reach, and coordination across physical security and identity technologies.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1880

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