Security Officer Customer Support

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Unarmed Patrol / Customer Support in Pittsburgh, PA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As an Unarmed Patrol Officer at a financial institution, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for employees and visitors. You will provide exceptional customer service, communicate clearly, and use computer or tablet tools as needed. Join Allied Universal’s agile, reliable team, where a caring culture, teamwork, innovation, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $22.75 / Hour

Job Schedule:

DayTimeTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to employees, visitors, and/or contractors at a financial institution by carrying out site-specific security-related procedures and policies.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem-solving manner, following established response protocols.
• Conduct regular and random unarmed patrols of interior areas, exterior grounds, parking areas, and the business perimeter to help deter unauthorized activity and report observed concerns.
• Monitor access points and visitor activity, verify authorization as required, and maintain accurate security-related logs and incident documentation.
• Support emergency response activities and communicate observations, incidents, and/or maintenance concerns to appropriate site contacts and Allied Universal leadership.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1723294