I

Intercontinental Exchange

Runs exchanges, data and mortgage technology

Engineering Manager - Document Management

Full-TimeDeadline 7/17/27
No salary listed
Senior
Bachelor's, Master's
Jacksonville, FL, USA
In Person
Engineering ManagementEngineering Leadership

About the job

Requirements
  • A bachelor's or master's degree in Computer Engineering, Computer Science, or a related discipline; or an equivalent combination of education and experience.
  • At least 7 years of experience managing software engineering teams, with a demonstrated record of developing engineers and raising team performance.
  • At least 5 years of experience in document management or a related content, records, or information management domain.
  • Hands-on proficiency with Java and/or .NET backend development, including the ability to review code, evaluate design decisions, and identify problems.
  • Experience designing and owning RESTful APIs and microservices architecture in production environments.
  • Proven ability to own architectural decisions in a document management context.
  • Experience deploying and operating applications on AWS or Azure, including availability, security, and cost considerations.
  • Experience owning or governing CI/CD pipelines, including tooling, standards, and release quality.
  • Experience managing release cycles and environment operations across multiple tiers, including incident management and post-mortem processes.
  • Familiarity with AI/ML development and deployment, including LLM integration, agent frameworks, or intelligent automation, sufficient to guide a team building these capabilities.
  • Experience with modern front-end technologies such as React or Angular.
  • Experience with source code management tools such as Azure DevOps, Git, or Jira.
  • Experience with the OpenShift container platform and developing microservices.
  • Familiarity with AI-assisted development tools such as GitHub Copilot or Claude Code.
  • Proficiency with development techniques such as Test-Driven Development, unit tests, component tests, and scenario tests.
  • Experience working in a regulated financial services environment, with working knowledge of requirements for data privacy, access controls, audit trails, and records retention.
  • Experience in a Software Development Life Cycle (SDLC) using Agile principles.
  • Ability to communicate verbally and in writing to technical and non-technical audiences at all levels, including executives, regulators, and clients.
  • Strong analytical, decision-making, and problem-solving skills, with the ability to multitask in a fast-paced environment.
Responsibilities
  • Manage day-to-day delivery of document management engineering initiatives, ensuring on-time, high-quality releases aligned with business objectives and roadmap commitments.
  • Own document platform architecture end to end, including platform selection, API design, data models, document lifecycle workflows, and compliance controls.
  • Make architectural decisions across the backend stack (Java, .NET) and front-end integrations (React, Angular, Node.js), rather than only reviewing the team's work.
  • Design and govern RESTful API and microservices architecture for document services consumed across the organization.
  • Set and enforce engineering standards for cloud infrastructure on AWS and Azure, covering availability, scalability, security, and cost.
  • Own CI/CD pipeline strategy and ensure the team ships with speed and confidence.
  • Own end-to-end release management, coordinating deployments across on-premises and AWS environments, managing change requests, and enforcing release quality gates.
  • Maintain environment health across development, staging, and production tiers, including provisioning, observability, alerting, and incident triage.
  • Manage incident response, including triage, root cause analysis, post-mortem documentation, and corrective action tracking.
  • Coordinate with Operations, Infrastructure, and Security teams on environment changes, deployment activities, and production escalations.
  • Drive the near-term AI roadmap for intelligent document classification, AI-assisted search, and automated retention workflows.
  • Guide the team in adopting AI/ML development and deployment best practices, including LLM integration patterns and agent frameworks.
  • Apply secure AI development practices, including prompt injection prevention, data leakage controls, and responsible AI governance, with specific attention to NPI and PII handled by the document platform.
  • Enforce secure development practices across coding, testing, access control, and deployment, emphasizing protection of Non-Public Information (NPI) and Personally Identifiable Information (PII).
  • Ensure compliance with data privacy and security standards applicable to financial services and regulated document management environments.
  • Oversee front-end application development in close coordination with the UX team, ensuring responsiveness and quality.
  • Oversee design and creation of data models for applications and databases.
  • Facilitate software design meetings and analyze user needs to determine technical requirements.
  • Review technical specifications based on conceptual design and stated business requirements.
  • Ensure development and execution of test protocols, emphasizing automated unit, component, and scenario tests.
  • Establish and track engineering KPIs, including velocity, deployment frequency, mean time to recovery, and quality metrics.
  • Provide technical leadership and people management to a team of software engineers, ensuring professional growth, skill development, and alignment with organizational goals.
  • Conduct regular 1:1s, code reviews, and performance assessments; manage capacity planning and hiring to support team growth and delivery commitments.
  • Stay current on industry standards in software engineering, document management, and AI/ML operations.
  • Perform additional related duties as assigned.

About the company

I

Intercontinental Exchange

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Intercontinental Exchange runs financial marketplaces, clearing houses and data services for banks, investors and businesses that trade or finance assets. Its New York Stock Exchange lets companies raise capital and gives investors a place to buy and sell listed shares. ICE also sells market pricing and analytics, while its mortgage software supports lenders from loan applications through closing and servicing. Trading fees, listing fees and subscriptions pay for these services, and clearing houses manage the risk that one side of a trade fails to pay. Founded in 2000 to digitize energy trading, Intercontinental Exchange is headquartered in Atlanta, Georgia.

Company Size

10,001+

Company Stage

IPO

Headquarters

Atlanta, Georgia

Founded

2000

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Simplify Jobs

Simplify's Take

What believers are saying

  • Subscriptions support stability: ICE reported 51% recurring net revenue for 2025 in February 2026.
  • Employees get matched charitable giving: ICE matches eligible donations dollar for dollar up to $5,000 yearly.
  • Mortgage customers stay: Wells Fargo renewed its ICE servicing agreement in September 2026 after more than 35 years.

What critics are saying

  • Housing slowdowns hit mortgage fees: ICE earns transaction revenue per processed loan, and reduced lending has hurt receipts.
  • Clearing puts ICE capital at risk: over $200 million of its own money backs protection against member defaults.
  • Office attendance matters for data leaders: ICE's exchange content strategy manager role is designated in-office across four US locations.

What makes Intercontinental Exchange unique

  • Brent settlement follows physical oil: ICE uses published North Sea cargo trades and assessments to set its final price.
  • ICE prices assets without a trade: independent securities evaluations combine comparable quotes, yield curves and valuation models.
  • Mortgage ownership records run through ICE: its MERS system and electronic registry connect lenders beyond loan origination.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Remote Work Options

401(k) Retirement Plan

Growth & Insights and Company News

Headcount

6 month growth

16%

1 year growth

16%

2 year growth

21%
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ICE backs Isometric's $50M Series A for AI-powered carbon certification platform

Isometric has closed its Series A funding round at $50 million with backing from Intercontinental Exchange, operator of the New York Stock Exchange. The investment brings Isometric's total capital raised to $75 million across seed and Series A rounds. The certification platform has been contracted to certify more than 16 million tonnes of carbon removal, making it the largest certifier globally by contracted volume. Isometric has since expanded beyond carbon removal into industrial emissions, energy, fuels and materials, with more than 200 projects now using its platform. Isometric's AI-powered Certify platform works with independent verifiers to examine data supporting sustainability claims, reducing certification timelines from months to hours. Customers include Microsoft, Anglo American, Boeing and JPMorgan Chase.

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ICE hits record 16.8M interest rate futures open interest in August, ADV up 14% YoY

Intercontinental Exchange reported strong August operating metrics, with double-digit year-over-year growth in average daily volume and open interest across major asset classes. The company achieved record interest rate futures open interest of 16.8 million lots on 31 August. Agriculture and metals contracts saw particularly strong growth, with average daily volume rising substantially year over year and open interest increasing more than half. Overall, August data showed 14% average daily volume growth and 19% open interest growth. The company's narrative projects $12.3 billion revenue and $4.6 billion earnings by 2029, requiring 5.7% yearly revenue growth. Analysts' estimates vary, with pessimistic projections showing revenue reaching $12.4 billion with flat earnings near $4.0 billion.

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NYSE parent ICE invests in tZERO, licenses 103 blockchain patents for tokenised securities platform

Intercontinental Exchange, parent of the New York Stock Exchange, has signed agreements with tZERO to build infrastructure for a tokenised securities platform. tZERO will serve as design partner for digital transfer-agent and broker-dealer systems supporting on-chain settlement. ICE will invest in tZERO's latest funding round and license its blockchain patent portfolio, which spans 23 patent families and 103 patents covering token lifecycles, compliance-aware transfer logic, and smart contract frameworks. tZERO is expected to seek approval as a digital transfer agent on ICE's NYSE-affiliated Digital Trading Platform. The companies will also evaluate using tZERO's tokenised assets for collateral management across ICE's clearing houses. The partnership marks tZERO's deepest tie to a major exchange operator. No timeline for regulatory approval or platform launch was disclosed.