Marketing Operations Senior Associate - Marketing Operations Integration

Job Description:

As the Marketing Operations Senior Associate, Integration, you provide the day-to-day coordination and operational backbone across Grant Thornton's global GTM and marketing integration workstreams. This is a dedicated, time-bound role responsible for connecting plans across specialized teams, maintaining accurate work and financial information, supporting ClickUp adoption, coordinating change and logistics, and ensuring capability leads can remain focused on their areas of expertise. You directly support the transition of each global platform firm from integration into business-as-usual (BAU).

Reporting into the Marketing Operations Lead, Integration and coordinating through the Integration Management Office (IMO), the firm's central governance body for coordinating and overseeing integration execution, you work across capability leads and local firm teams. You combine strong execution discipline with the ability to understand the broader integration picture, surface cross-workstream impacts, and turn incomplete or conflicting information into clear issues, options, and next steps. You are a dynamic operator who is comfortable creating structure where it does not yet exist and adapting as priorities evolve.

Essential Functions and Responsibilities:

• Maintain the integrated plan across GTM and marketing workstreams, keeping milestones, owners, dependencies, decisions, risks, and BAU handoffs current across concurrent firm integrations.
• Configure and maintain ClickUp workspaces, templates, workflows, dashboards, and intake processes; support onboarding, training, adoption tracking, and consistent usage across global and local teams.
• Coordinate cross-workstream meetings, agendas, materials, notes, decisions, and follow-up actions, ensuring information is captured and routed to the right owners.
• Support change management activities, including stakeholder tracking, impact assessments, communications, training coordination, readiness checks, and adoption follow-up.
• Manage integration logistics such as onboarding activities, access and equipment needs, scheduling, documentation, stakeholder lists, and key integration events.
• Maintain integration financials, including budgets, forecasts, actuals, purchase orders, invoices, contractor spend, variances, and supporting documentation; flag inconsistencies and emerging risks.
• Inventory the broader technology stack used by each acquired firm, documenting tools, contracts, owners, dependencies, renewal considerations, and transition questions for review by functional and technology leads.
• Monitor progress across workstreams, identify gaps or conflicting inputs, assess potential downstream impacts, and prepare clear issue summaries with practical response options for the Marketing Operations Lead.
• Provide capability leads with coordinated information, trackers, access, follow-up, and administrative support so they can focus on specialized integration delivery.
• Apply and improve integration playbooks, templates, governance routines, decision logs, and handoff documentation to make onboarding more consistent and repeatable across firms.
• Support executive status reporting and clean transition into BAU ownership by consolidating progress, financials, risks, decisions, documentation, training, and open actions.
• Other duties as assigned. 

You Have the Following Technical Skills and Qualifications:

• Bachelor's degree in Business Administration, Marketing, Finance, or related field
• 5-8 years of experience in business operations, marketing operations, program coordination, integration, transformation, or related roles within professional services or B2B environments
• Demonstrated experience coordinating multiple workstreams, maintaining integrated plans, and managing dependencies across cross-functional teams
• Strong problem-solving and synthesis skills, with the ability to organize incomplete information, identify implications, and frame clear issues, options, and next steps
• Experience supporting project and work management platforms, including workflow configuration, dashboards, templates, user onboarding, and adoption; ClickUp experience preferred
• Experience maintaining budgets, forecasts, purchase orders, invoices, contractor spend, or other financial and operational tracking
• Comfort learning unfamiliar technology environments and documenting systems, contracts, owners, integrations, and dependencies
• Strong organizational skills and attention to detail, with the ability to manage logistics, documentation, meetings, deadlines, and follow-up across concurrent priorities
• Excellent written and verbal communication skills, with the ability to produce concise status updates and decision-ready materials for varied stakeholders
• Dynamic, proactive, and comfortable navigating ambiguity, changing priorities, geographically dispersed teams, and situations where processes are still being defined; can travel as needed

The base salary range for this position is between $96,000 and $144,000. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job -related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.